Senior Solution Architect

Adecco Sweden AB / Datajobb / Stockholm
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Senior Solution Architect OSS Service Assurance & CEM - Region Northern Europe and Central Asia

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

We welcome the opportunity to meet you!

Job Summary

The OSSbusiness is expanding fast in Region RECA and we are now looking for a business oriented OSS/IT solution architects (SA) that can help us build a business in solution areas with high growth potential. We are looking for a SA for our Service Assurance and Customer Experience Management related business primarily to telecom operators in the Nordic and Baltic area.

The SA will report to Head of OSS Solution Development, within Engagement Practice Operations and Business Support, RECA. Location of the position is in Sweden or Finland, but extensive travel throughout The Nordics and Baltics is expected, up to 50% of the time.

We are looking for a senior solution expert and business developer. As Solution Architect you play a key role in driving the OSS business growth and strengthen the strategic dialogue with the customers within the region. You will together with the Head of OSS Solution Development be responsible for development and promotion of customer-centric offerings in the OSS practice area. Most solutions include a high percentage of consulting and SI services as well as 3rd party components.

You will be the main solution sales expert in the Service Assurance and Customer Experience Management area. Recent releases have enriched the Ericsson product and services portfolio in the Customer Experience Management, Data Analytics and Service Quality Management areas, while the market growing substantially. The solution area has high management attention on both customer as well as Ericsson side with interest from across all parts of operator organizations (CTO, CIO, CMO...).

Main areas of responsibility:

Solution Development: Develops and promote customer-centric offerings in the OSS area, comprising hardware, software and services, Ericsson and third party. Take on Customer Solution Responsible (CSR) role in our most complex offerings. This includes coaching technical and commercial experts to support with relevant competencies as well as cooperation with internal and 3rd party suppliers.

Sales Engagement: In cooperation with sales proactively drive strategic customer dialogue on long-, medium-, and short-term on OSS topics to establish trust, build business partnership, and generate and qualify new leads.

Strategy and business development & Knowledge Sharing: Participates in the EP strategy and contribution to Ericsson's yearly strategy process. Performs selected strategic deep-dive analyses on request. Contributes insights to OSS Practice strategies. Assists sales in broadening & strengthening the interface towards non-traditional Ericsson counterparts, e.g., customer's CMO, CFO and CIO. Regularly contributes to building a base of customer insights in the area of OSS.

Position Qualifications

• University degree in Business or Engineering/ICT - Mnimum Master level.Minimum
• 7 year experience from OSS and or IT business, with an edge in solution creation and sales. Strong experience and personal track record of sales and delivery within the OSS/IT area in combination with a very strong product and market knowledge of the relevant OSS/IT area
• Strong business mind-set. Profound understanding of customer challenges & opportunities (commercial, operational, technical). Track record in consultative selling experience with C-level at customers.Expert in listening, scoping & translating customer issue into business opportunities.
• Creative in terms of ability to see and make things in a new or different way, capability of developing inspiration, innovation or insight. Generates break-through insight: Reconciles contradictory input, distils high-level conclusions, and proposes way forward.
• Effective leader of geographically distributed virtual teams, Solid insight in operator financials: Credibly consults growing revenue streams, improving cost structure efficiency & enhancing balance sheet. Advanced business case modelling skills.
• Proactive, takes initiative and shows on a pragmatic can-do attitude.
• Capability to adapt to different cultural aspects in the region.
• Fluent in English and local language.
• Willing and available to travel frequently in the region.

Application:

For this position, Ericsson is working with Adecco. The selection and interview process is ongoing, so send your application as soon as it is ready. If you have specific questions you are welcome to send an email or call our recruitment consultant Lena Wassén, phone +46 (8) 5875 1209 or mail lena.wassen@adecco.se

Publiceringsdatum
2014-04-08

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Kontakt
Lena Wassen 0736847486

Företag
Adecco Sweden AB

Adress
Adecco Sweden AB
Kungsgatan 60
10224 STOCKHOLM

Jobbnummer
1834699

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