Chief Customer Officer (CCO) Sandvik Mining and Rock Solutions
Sandvik AB / Chefsjobb / Stockholm
2025-02-07
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Solna,
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Järfälla,
Hedemora,
Sandviken,
Göteborg eller i
hela Sverige To stay ahead of the market and take our customer centricity to new heights, we are now looking for a Chief Customer Officer to join us at Sandvik Mining and Rock Solutions (SMR).
In this new and pivotal role, you ensure our business grows to the next level by increasing collaboration and agility within our dynamic sales organization. You report directly to the President of SMR and become an essential part of the management team.
Some words about us
We are a leading supplier of solutions for the mining and infrastructure industries. With passion, expertise and an innovative mindset, we provide our global customers with the best overall experience, and our technologies help enable the sustainable mine of the future. In 2023, sales were approximately 66 billion SEK with about 17,000 employees.
Your mission
By hosting, supporting and empowering our 14 Sales Areas, Global Account Management Team, and Sales Platform Team, you drive a streamlined reporting structure that enhances our responsiveness to global market dynamics. You maintain and strengthen the collaboration between our Sales Areas, as well as towards the SMR divisions, to enable quicker and more informed decisions and keep us ahead of geopolitical developments and market shifts. With your expertise and involvement, you ensure that we follow our common SMR strategic direction and ways of working.
To keep a global perspective and align strategy with execution, you work closely with our sales organizations and divisions, leveraging common functions within SMR, and acting as an important voice towards the Business Area Management team. Additionally, you strengthen governance by integrating sales area performance reviews and key customer management processes with our common strategic goals.
Sales Area VP's, Global Account Management Team, and Sales Platform Team will report directly to the CCO.
This role is based in Stockholm, Sweden.
Your profile
We are looking for a visionary leader with a passion for driving customer-focused strategies and achieving business excellence, and a background within the mining or infrastructure industry. The ideal candidate has extensive experience in sales leadership, a proven track record of managing global accounts, and the ability to navigate both complex market dynamics and decentralized organizational structures. Naturally, your communication skills in English must be excellent.
Strong collaboration skills and the ability to make informed decisions quickly are essential, along with being a good communicator, networker and negotiator. You grow our business and the people around you through empowering, influential and credible leadership, and you create a genuinely collaborative environment with a broad set of stakeholders. With your strategic mindset and confident approach, you drive initiatives and master challenges in our international, matrix and ever-changing organization. If you are intrigued by making a significant impact on our market presence and customer engagement, we invite you to apply and join us on our journey!
Our culture
At Sandvik, we're tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. We invest in supporting each other, learning together and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further.
Contact information
For further information about this position, please contact:
Frans-Olof Laurentz, HR Business Partner at
frans-olof.laurentz@sandvik.comWe have already decided on what advertising channels and marketing campaigns we wish to use, and respectfully decline any additional contacts. #LI-DNI
How to apply
Please send us your application through our application system as soon as possible and no later than February 18, 2025. Job ID: R0074261. Please note that we don't accept applications by e-mail.
Our recruitment process is open and fair - we welcome all applicants and evaluate every unique application in line with the specified requirements profile, to find the best match for the position. To learn more about our recruitment process, please visit our career site or contact HR Services at
hrservices.sweden@sandvik.com.
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. In 2023, sales were approximately 66 billion SEK with about 17,000 employees.
Så ansöker du Sista dag att ansöka är 2025-02-18
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Sandvik AB (org.nr 556000-3468)
Kungsbron 1 (
visa karta)
111 22 STOCKHOLM
Arbetsplats Sandvik Mining and Rock Solutions - World Trade Center
Jobbnummer 9152007