Business Developer - Customer Experience - New Business H&M Grou

H & M Hennes & Mauritz Gbc AB / Organisationsutvecklarjobb / Stockholm
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Business Developer - Customer Experience - New Business H&M Group

Curious about H&M and up for a challenge? Want to be part developing the customer experience for multiple brands with different customers and needs? Come and join us as Business Developer within our Customer Experience team!

New Business incorporates COS, Monki, Weekday, & Other Stories, H&M Home, Arket, Afound and any new brand initiative within the H&M Group. New Business development & support supports the brands with business development, operations and expansion. Customer Experience is a group within New Business development and support. The team is responsible to set and coordinate the digital development roadmap for the brands within New business. We do this by consulting the brands on a tactical and strategical level to grow their businesses and to improve their seamless customer offer.

We are currently looking for one more Business Developer to join our team. The business developers work closely with our different brands to develop their strategies, to identify trends/areas that need to be explored more and to lead the work in exploring identified trends/areas. You should have a good understanding of retail in general and be comfortable to dive into a broad arrange of expertise areas.

As Business Developer you will be responsible for making sure that it is clear which areas we should focus on and what we need to succeed with to reach our long-term goals.

This includes:
• Understanding our brands' visions and strategy
• Understanding macro and consumer trends
• Identify gaps between visions/strategy and trends
• Share gaps and insights with brands management teams and business developers
• Collaborate with colleagues within your team to connect short term activities with long-term goals
• Collaborate with our Business Intelligence and Customer Intelligence team to get insights
• Lead workshops and projects to broaden our understanding of the future

Your skills

Just like everyone at H&M, we believe you are a social, communicative and ambitious team player full of drive and optimism. In order to be successful, we believe you:
• Have worked as a management consultant for approx. 3 years
• Have experience from working in/with retail companies that have made successful transformations
• Have passion for fashion and the retail industry
• Love to inspire others in both visionary and strategic work
• See opportunities and areas for development and have the knowledge and ambition to develop these further.
• Have the ability to visualize and present business needs and related impact analysis.
• Ability to quickly pick up and understand trends, tendencies and technology
• Excellent communication skills in English (written and spoken)

The position is full time and based in Stockholm.

Publiceringsdatum
2019-11-20

Så ansöker du
Sista dag att ansöka är 2019-12-01

Adress
H & M Hennes & Mauritz Gbc AB
Årstaängsvägen 13
10638 Stockholm

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
H & M Hennes & Mauritz Gbc AB (org.nr 556070-1715)
Årstaängsvägen 13 (visa karta)
106 38  STOCKHOLM

Ansökan
E-post: ellen.knapp@hm.com

Arbetsplats
H&M IT-Avdelning

Jobbnummer
4966125

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