Support Engineer Commercial Vehicles
BYD Sweden AB / Maskiningenjörsjobb / Stockholm
2024-10-16
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Malmö eller i
hela Sverige About the role:
The Support Engineer is responsible for providing adequate service to our customers and Service Providers in order to maximize customer satisfaction. This includes building the best-in-class regional technical capability, standard and high efficiency technical operation.
As Technical Support Engineer you will:
Responsible for the regional technical support in Europe, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support;
Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability;
Organize and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders;
Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems;
Development and release the technical notice, typical technical repair cases;
Regional special event management, timely onsite support with quick solutions, technical research and analysis according to stakeholder's instructions;
Instant respond for special event management;
Other works assigned from line manager.
Your profile:
Good general knowledge in electrical engineering and/or practical experience as technician.
Experience from the bus/heavy vehicle industry is a plus.
Good level of English required and local language a big plus.
We offer:
Job in a fast developing company which embodies sustainable and forward-thinking technology;
Performance and experience based competitive remuneration;
Team building events and employee learning opportunities.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
Så ansöker du Sista dag att ansöka är 2024-11-15
E-post:
johanna.maciaga@byd.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare BYD Sweden AB (org.nr 559228-2312)
Jobbnummer 8959509