Service Market Feature Leader - BU Marine at Volvo Penta
Volvo Business Services AB / Civilingenjörsjobb / Göteborg
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Do you have a passion for the Service Market (aftermarket) and can feel the satisfaction of seeing a project delivery fulfilling the needs of our Business Partners and Customers?
Are you a team player who loves to work both at a strategic level as well as in a more hands-on level, all at the same time within a global environment? Well, look no further!
We are now strengthening our team with a Service Market Feature Leader who has experience from the Engineering and Aftermarket areas.
You will be working alongside with our Marine Product Planners, supporting our Customers and Business Partners by specifying their needs in our Projects.
You will be an important player supporting our Business Partners to be number one in uptime which will contribute to our customers success!
Volvo Penta knows the importance of building a life cycle relation with our customers, as we believe this is the key to success. One important part of this relation is the focus on the Service Market needs (requirements) and the fulfillment of these within our projects. In our development of new, sustainable and connected products and solutions, the service market aspects are of great importance to secure already from start.
As a Service Market Feature Leader, you will contribute to this by taking on the role as a Key player specifying the Service Market requirements and needs in the Target Description together with our Product Planners. You will specify targets & requirements, follow-up in the projects and be a speaking partner for the project and product planning, for them to gain an understanding of the Service Market needs and requirements.
Main activities and responsibilities:
Be the center of knowhow and support product planners with specifying and coordinating the service market related chapters in the RnD related project target descriptions. This includes:
Support Set-Up, Service Methods and Instructions, Service and Repair kits, Repair Methods and Instructions, Fault tracing and Diagnostics Methods, Installation information, Operator information, Workshop information, Parts information, Technical support set-up, Technical Training, Parts availability/readiness, Reman, Parts lifetime, Tools etc.
Manage the translation of targets into firm project requirements for the project, and support the balancing of such
Work closely with the delivering parties in the development of solutions that shall meet the targets/requirements
Follow-up progress and target fulfilment throughout the project
Be responsible for project deliverables needed from the Service Market Marine organization
Work closely with stakeholders within Global Parts & Service, Project Managers, Product Planning and Product Development in all above
What can we offer?
Here you have an opportunity to work with cutting edge automotive technology in a highly international and technically advanced team. Due to our internal and external customer width we can promise you interesting contacts with people all over the world and challenging developing tasks.
You will be a part of a global team and work in close cooperation with colleagues within the Service Market Marin and well as with Global Parts & Service, Project Managers, Product Planning and Product Development. You will also utilize our Volvo Penta Dealer network to better enhance your understanding and possibility to further integrate their needs into our Target Description.
We trust our colleagues to do their best and we always value and encourage opinions and ideas. Therefore, if you like and enjoy challenges, if you are business minded and see change and transformation as a source to inspiration then we are sure that you will be a great benefit to our team.
As you globally will work with requirements and needs for our Service Market, the role offers travelling to different parts of the world. The travelling can however be planned to fit both your agenda as well as our Business Partners or our Market Units around the world.
We offer a challenging position where you can affect your own work. We have an open and friendly atmosphere where we help and respect each other.
We offer a job in a high performing organization, with good and competent colleagues, and good career opportunities.
Required knowledge, experience:
Clear communication, verbally and in writing
Teaching background or experience
Strong supporter in Digitalization
Knowledge of the Service Market/Aftermarket business and workshop environment
Background of working in global x x-functional global development teams
Skilled in Product Development Processes
Fluent in Swedish and English, both written and spoken
Personal qualities:
A passion for problem solving and finding solutions
Strong relationship building skills
A strategic and long-term approach to develop the Service Market requirements and needs
Team oriented and with the ability to work alone
Ability to manage peaks in workload
Have an excellent relationship- and interpersonal skill and you can easily reach across functions, processes and organization when needed. You bring the best out of individuals as well as the organization
But most of all, you who have the passion and interest within the Service Market, and the eager to learn more within this field as we believe that your attitude is the most important and valuable asset to us.
Our trademark at Volvo Penta is innovation as we are always looking for fresh ideas, and your attitude and mind-set will be a key asset for us. We strive for gender balance and believe that actively prioritizing a high level of diversity in our workforce creates competitive advantage. It is our people that make the difference!
Are you recognizing yourself in our description then we would love to meet you! Send in your application and take your next step in your career with us.
For more information please contact
Arslan Pernilla +46 76 5538231
Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.
Publiceringsdatum2022-06-09Så ansöker duSista dag att ansöka är 2022-06-23
Klicka på denna länk för att göra din ansökanFöretagVolvo Business Services AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
405 08 GÖTEBORG
Arbetsplats Volvo Group
Jobbnummer 6727927
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