Sales & Customer support International Region
Breas Medical AB / Kundservicejobb / Härryda
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hela Sverige Breas Medical was founded in 1991 in Gothenburg, Sweden, Breas Medical has become one of the global leaders in Home Mechanical Ventilation, Airway Clearance and Sleep therapy. Our vision is to provide Better breathing and quality of life to respiratory patients around the world and to help patients transition from Hospital to Home. Breas is headquartered in Sweden and has subsidiaries in the UK, Germany, Spain, USA and China. Together with network of highly specialized distributors, we serve over 40 countries worldwide. The Breas brands Vivo, Nippy, Clearway and Z1 are widely recognized and appreciated for their performance, ease of use and attractive design. Breas has approximately 200 employees, 50 of which in the USA.
Our focus is first and foremost on the patients and customers we serve. We highly value our relationships, never compromise on quality, continuously improve customer support and expand our clinical excellence program consisting of study days, webinars, educational videos, symposia and clinical research. We work closely together with key opinion leaders around the world to stay updated on the latest clinical insights.
All Breas products are designed to fulfil our vision and to help patients transition from Hospital to Home. We strive to become a total solution provider offering a broad range of products, from smart CPAPs to Bi-levels, NIV ventilators, Life-Support ventilators and Airway Clearance devices. Add to that a growing range of Accessories and Cloud solutions.
Sales & Customer Support International Region
Are you looking for a role in a company that makes a difference every day through its innovative products? We are looking for a sales & customer support for or International Region located in our Global headquarter in Mölnlycke, Sweden.
Who we are
Our vision at Breas is to provide innovative solutions that enable people
with chronic respiratory conditions to live life to the fullest.
About Breas
Breas Medical was founded in 1991 in Gothenburg, Sweden, Breas Medical has become one of the global leaders in Home Mechanical Ventilation, Airway Clearance and Sleep therapy. Our vision is to provide Better breathing and quality of life to respiratory patients around the world and to help patients transition from Hospital to Home. Breas is headquartered in Sweden and has subsidiaries in the UK, Germany, Spain, USA and China. Together with network of highly specialized distributors, we serve over 40 countries worldwide. The Breas brands Vivo, Nippy, Clearway and Z1 are widely recognized and appreciated for their performance, ease of use and attractive design. Breas has approximately 240 employees, 50 of which in the USA. Our focus is first and foremost on the patients and customers we serve. We highly value our relationships, never compromise on quality, continuously improve customer support and expand our clinical excellence program consisting of study days, webinars, educational videos, symposia and clinical research. We work closely together with key opinion leaders around the world to stay updated on the latest clinical insights. All Breas products are designed to fulfil our vision and to help patients transition from Hospital to Home. We strive to become a total solution provider offering a broad range of products, from smart CPAPs to Bi-levels, NIV ventilators, Life-Support ventilators and Airway Clearance devices. Add to that a growing range of Accessories and Cloud solutions.
What we are looking for
We are looking for a Sales & Customer Support person for our International Region. You will be responsible for all commercial customer questions for the International Region and be accountable for overseeing customer orders, marketing materials, price lists, training certificates, authorization letters and organization of customer visits to Sweden, as well as sales & technical trainings and congresses within the International Region. Moreover, this role provides overall administrative support to the International Region team and support the registration/re-registration process per country, while it also helping to drive the Marketing & Sales strategy locally within each country. This role requires some travel (maybe 2 - 3 times a year) to major congresses & meetings.
You will interact on a daily basis with multiple Breas Sweden departments to ensure operational efficiency and to increase our customer service and satisfaction for the International Region.
Help to coordinate customer and other sales events in the region.
Support sales operations by monitoring tenders, collecting market data and supporting the sales team with the tendering process logistics, special payments processing, as required.
Support sales presentations and ensure that all materials are prepared prior to deadlines.
Update customer records in the company database as required
Contact customers to answer basic procedural questions or to gauge their level of satisfaction with the company
Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time
Report any inventory or service issues to management and the appropriate Regional Manager immediately.
Aware of and comply with the Breas Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type / position.
Experience you will bring
• Experience in customer services & marketing for 5 year or equivalent education
• Strong communication skills
• Excellent communication in English (in writing & speaking).
• Preferable Speaking more languages (e.g. Japanese, Chinese,..)
• Ability to work cross-functionally and experience in global sales and or marketing environment
• Act with customer in mind, have a service and problem-solving attitude
• Ability to deliver results while working on multiple projects simultaneously, balancing resources, timing and quality of outcomes
Varaktighet, arbetstid
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Publiceringsdatum2020-01-07ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2020-02-02
Klicka på denna länk för att göra din ansökanFöretagBreas Medical AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Breas Medical AB (org.nr 556434-8968)
Arbetsplats Breas Medical
Jobbnummer 5027458
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