Project Manager IT Service Delivery

H&m It-Avdelning / Datajobb / Stockholm
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Are you ready for the next step in your career? We are currently seeking an experienced Project Manager within the area Service Area Sales Merchandising.

As a Project Manager you will play a key role within Service Delivery and have a variety of work cooperating with customers, suppliers and other stakeholders. You will ensure that the daily Service Delivery meet agreements with customers and if not, ensure that corrective actions are taken. Establish and integrate operational IT processes needed both internal and external is also a part of your role as well as to make sure that metrics and data is available for follow up of Service Delivery.

You will be a part of the area Sales Merchandising which is a development area within the Sales Store division. The area is responsible for delivering IT services and applications that supports our global merchandising organization.

In this project you will work cross functionally with H&M:s different service areas and you will work closely together with the Program Manager.

The projects objective is to design and provide IT Services that manages the flow of Price & Sales Data to and from our stores, according to requirements from core business processes.

Find your place in a fast moving environment where you as a Project Manager have a key role. We are offering a job where every day is an adventure, where only you set the limits to your career possibilities, and where your personal growth and development is just as important as our business.

H&M is one of the world's largest fashion companies and an exciting place to pursue an IT career. With more stores and new markets added every year, the group is constantly growing. This means we're always looking for new stars to join the team.

Your responsibilities

The job of an H&M Project manager comes with lots of responsibility ? and lots of fun. Your responsibilities includes:

• Monitor and ensure that operational tasks are performed to secure daily delivery of the IT Service
• Follow up and report daily delivery and performance to stakeholders on a regular basis
• Follow up and analyze operational performance and work proactively with improvements
• Work with internal and external suppliers to align capacity, availability, continuity and security towards IT service requirements (customer needs)
• Work with process managers to improve internal processes and performance

Your skills

Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism. Your skills include:

• Minimum 5 years of experience of a managing role in complex environments
• Experience from leading and coordinating actions between internal IT stakeholders and multiple external IT vendors and suppliers, including offshore delivery units
• Experience from delivering in accordance with ITIL roles and responsibilities
• Commercial understanding, including business impact from system failures
• Ability to understand any incident on a basic level in order to use the appropriate competences (resources)
• Good IT and process understanding.

Sounds interesting? Here's your chance for a career out of the ordinary!

For further questions or information, please contact: Johan Taddesse at johan.taddesse@hm.com or Marcell Gubi at marcell.gubi@hm.com

Please apply with CV and personal letter no later than 8th of May. We accept applications in both Swedish and English.

Varaktighet, arbetstid
Tillsvidare
Heltid

Publiceringsdatum
2016-04-19

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Klicka på denna länk för att göra din ansökan

Företag
H&M IT-AVDELNING

Adress
H&M IT-AVDELNING
10638 STOCKHOLM

Kontorsadress
ÅRSTAÄNGSVÄGEN 13
STOCKHOLM

Övriga kontaktuppgifter
Telefonnummer: 08-7965500

Jobbnummer
2793140

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