Product and Process Support
Sandvik AB / Supportteknikerjobb / Svedala
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Visa alla supportteknikerjobb i Svedala,
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hela Sverige Visa alla jobb hos Sandvik AB i Svedala,
Malmö,
Göteborg,
Stockholm,
Järfälla eller i
hela Sverige Are you intrigued by having a large, global network and acting as an important coordinator through an entire value chain? Do you also enjoy a setting with great opportunities for development? Then, we've got the job for you! To Sandvik Rock Processing Solutions and the Division Stationary Crushing & Screening, we're now looking for two Product and Process Support to join our team.
Your mission
In this position, your main responsibility is to provide our whole organization with product support for all crushing solutions, aiming to increase customer value and outperform the market. You own and improve processes, collect and analyze data, and keep current offering and competitor product information updated and available. You develop working methods and processes related to the overall product line information management, so that product specifications, options, etc. are kept updated, available and communicated for all product lines within crushing solutions. Furthermore, you update documentation in various systems and communicate value selling material and customer benefits to the sales team and our internal partners.
In addition to this, you also:
Provide product expertise and support to sales representatives, resellers and/or internal partners during the sales process.
Assist sales representatives, resellers and/or internal partners during the sales process to maximize the benefits derived from our offering.
Own and drive our Special Customer Request process, Feedback process and Sales Tools data maintenance process.
Align and develop reports from Power BI and CRM system etc.
Coordinate customer and product related initiatives.
Support new product development in projects.
The location for this position is in Svedala, Sweden, and a few travel days to our manufacturing units may be included in the job.
Your character
We're looking for a tech-savvy problem solver, who is used to working with processes in large teams or cross-functional organizations. With experience of working with product support combined with a relevant university degree or equivalent working experience, you have a solid foundation to thrive in this role. Basic financial understanding will come in handy, while experience in heavy equipment with aftermarket is advantageous. Knowledge of Power-BI and other follow-up tools is considered a plus. As we act in a global environment, excellent English skills, both written and verbal, is required, and knowledge in Swedish is a plus.
We believe you're a service-minded and versatile team player who likes processes and keeping things in order. Curious, unpretentious and analytical, with an eye for details and the ability to keep track of multiple tasks and deadlines at the same time, are other characteristics we highly value for this job. Add to that great presentation and communication skills, together with an excellent problem-solving ability - and we have a perfect match!
Our culture
At Sandvik, we're tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further.
Application
We look forward to your application and ask you to send it no later than March 9, 2023. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0051067).
As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.
Contact information
For further information about this position, please contact:
Joakim Lindgren, recruiting manager, +46 (0) 40 409 138
Union contacts - Sweden
Mårten Lindberg, Unionen, +46 (0)40 409 240
Riccardo Repetto, Akademikerföreningen, +46 (0)40 409 394
Michael Wicktor-Ohlsson, Ledarna, +46 (0)40 409 025
For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444.
Recruitment Specialist
Pernilla Agardh
Sandvik Rock Processing Solutions is a business area within the Sandvik Group and a leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and infrastructure industries. Application areas include crushing and screening, breaking and demolition. In 2022 , sales were approximately 9.6 billion SEK with about 2,900 employees.
Så ansöker du Sista dag att ansöka är 2023-03-09
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Sandvik AB (org.nr 556000-3468)
Stationsplan 1 (
visa karta)
233 31 SVEDALA
Arbetsplats Sandvik Rock Processing Solutions - Svedala
Jobbnummer 7453735
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