CRM Business Analyst
Dentsply Ih Ab - Dentsply Implants / Datajobb / Mölndal
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hela Sverige DENTSPLY Implants is a business division in DENTSPLY IH AB, a global leader in dental implant, surgery, and urology products and services. DENTSPLY IH AB has developed market-leading healthcare solutions since 1948. Headquarter of DENTSPLY IH AB are located in Mölndal, Sweden, where approximately 1,200 dedicated people work. Since 2012, the company is a part of DENTSPLY International Inc., a leading manufacturer and distributor of dental and other healthcare products with sales in more than 120 countries. In 2014, DENTSPLY International Inc. had annual sales of SEK 24 billion.
Do you want to work with CRM and Salesforce.com on a global level? We are expanding our CRM Development & Support team in Mölndal with a CRM Business Analyst. This is a permanent position with start as soon as possible.
DESCRIPTION
The responsibilities of the CRM Business Analyst is to identify, define and implement CRM business processes and improve Salesforce.com support. As a CRM Business Analyst you will integrate with colleagues on all levels from all over the world by managing and playing an active role in all parts of CRM related projects from pre-studies to customizations and roll-outs. You will also provide advanced 3rd level support together with our team of experts to a variety of users, mainly on a management level. Your analytical skills and technical know-how will be put to use on daily basis, as you will serve as the link between our CRM system and the business.
QUALIFICATIONS
We are looking for a candidate that is highly communicative, structured and put value in providing good service.
If you are a person who can translate business requirements into technical solutions, who can spot opportunities for process improvements, who loves to and have experience in taking part in and manage multiple projects at the same time and a person that finds it fruitful to have a job that involves everything from creation of fields to senior management presentations, then it might be you that we are looking for.
We take for granted that you also have the relevant technical and/or economical academic merits. You have at least a couple of years? experience within the CRM area, either from a consultant firm or from working within a global CRM team. If you have previously worked with Salesforce.com this is considered a merit. A background in programming is also considered an advantage.
As we are working in an international environment you must possess excellent skills in English, both orally and in written form. It is an advantage if you also speak German.
INFORMATION
For more information, please contact Michael Pettersson, Manager CRM & Development Support +46 (0)31-376 44 40 or +46 (0)702-28 43 70.
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2015-05-22ErsättningFast och rörlig lön
Individuell månadslön
Så ansöker duSista dag att ansöka är 2015-06-08
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Ange följande referens när du ansöker: 12717
FöretagDENTSPLY IH AB - DENTSPLY Implants
AdressDENTSPLY IH AB - DENTSPLY Implants
Box 14
43121 Mölndal
KontorsadressAminogatan 1
Mölndal
Övriga kontaktuppgifterTelefonnummer: 031-3763500
Jobbnummer 2305803
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