Associate Consultant
Hcl Technologies Sweden AB / Datajobb / Stockholm
2024-12-09
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hela Sverige Visa alla jobb hos Hcl Technologies Sweden AB i Stockholm,
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Linköping,
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hela Sverige Site reliability engineer required skills
1. Strong knowledge of Linux/Unix systems and command line tools.
2. Proficiency in scripting languages such as Python, HCI, and Yamal.
3. Experience with configuration management tools like Ansible, Puppet, or Chef.
4. Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
5. Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.).
6. Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools.
7. Expertise in monitoring and logging tools such as Cloudwatch, Grafana, ELK stack, or Splunk.
8. Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.
9. Excellent communication and collaboration skills to work effectively with cross-functional teams.
10. Strong attention to detail and ability to work in a fast-paced, dynamic environment. Required qualifications.
1. Bachelor's degree in computer science, engineering, or a related field.
2. Proven experience as a Site Reliability Engineer or a similar role.
3. Solid understanding of Platform development methodologies and DevOps principles.
4. Experience with agile and iterative development processes.
5. Certification in relevant technologies or frameworks is a plus (e.g., AWS /Azure Certified DevOps Engineer, Certified Kubernetes Administrator, Ansible, Terraform).
6. Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
7. Experience with source control systems such as Git or SVN.
8. Knowledge of security best practices and experience implementing security measures in a production environment.
9. Ability to work independently and handle multiple projects and priorities simultaneously.
10. Strong analytical and problem-solving skills, with a focus on continuous improvement and automation
(1.) To adhere to quality standards, regulatory requirements and company policies
(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
(4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
(5.) Work on value adding activities such as Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.
(6.) Work on value adding activities such as Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.
Så ansöker du Sista dag att ansöka är 2025-01-08
E-post:
sangeeta.m@hcltech.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare HCL Technologies Sweden AB (org.nr 556955-5609)
Jobbnummer 9051647