We are looking for Dutch-speaking helpdesk employees!
Experis IT / Supportteknikerjobb / Älmhult
2016-08-17
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➡️ Klicka här för den senare publicerade platsannonsen "We are looking for Dutch-speaking helpdesk employees!" (publicerad 2016-09-12) ⬅️
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Experis söker Holländsktalande kundtjänstmedarbetare / We are looking for Dutch-speaking helpdesk employees!
Job description:
Your main task is to receive and take ownership for all support need coming through the companies support channels. Register, analyze, prioritize, solve and assign all in-coming cases. Monitoring all open support cases, escalate if necessary and keep the end user informed about the solving process. You are supposed to spread the user feedback to the rest of the IT organization and your colleagues.
Your profile:
• You can communicate and write in English and Dutch
• Knowledge of the business process in order to give users the right support
• Knowledge in how to use communication as a tool in the contact with the users
• Knowledge of the structure of the technical product relevant for the specific position
Who are you?
• You are service minded and a problem-solving person
• You are a person who is a team player and goal-driven
• You are responsible, a quick-solver and solutions oriented
Swedish is not a requirement if you can express yourself fluently in speech and writing in English. It is meritorious if you have previous experience in working with IT-support. This is a full-time bases position (8-17) who will start ASAP.
What can we offer you?
We can offer you a challenging position in a creative environment, with high expectations on product functionality and quality and also professionalism from the team. You will work in an expanding and successful company with a high fun factor. We can offer you opportunities and experience of working in an international organization.
Contact person
For questions about the employment email Elinda Söderberg at
Welcome with your application!
Varaktighet, arbetstid
Heltid Permanent
Publiceringsdatum2016-08-17ErsättningEj angivet
Så ansöker duSista dag att ansöka är 2016-09-28
Ange följande referens när du ansöker: 3595
Klicka på denna länk för att göra din ansökanKontaktElinda Söderberg
Elinda.soderberg@se.experis.comFöretagExperis IT
AdressExperis IT
34333
34333 0765
Kontorsadresskristianstad
Jobbnummer 2998483
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