Uppdrag Medical Information & Patient Safety Officer AstraZeneca
Pema People AB / Apotekarjobb / Södertälje
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Nykvarn,
Botkyrka,
Huddinge,
Järfälla eller i
hela Sverige About the customer:
AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world 's most serious diseases. AstraZeneca is one of the world 's leading pharmaceutical companies and proud to have a unique workplace culture that inspires innovation and collaboration. Employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.
Description:
The main responsibility is to handle customer complaints from the Nordic Baltic countries, while ensuring timely and efficient complaint handling in the Nordic and Baltic countries.
Typical Accountabilities:
* Responsible for managing customer complaints
* Develops and maintains complaint systems and procedures
* Performs trending and analyses the trends in the complaints
* Identifies actions for reducing number of complaints
* Follows local trends and legislations
* Identifies potential quality issues within the complaints, raise this to Responsible persons, Quality Lead or Manufacturing sites
* Local Recall Administrator; Sweden
* Coordinates the work with CIP (Compliance Improvement plan)
* SOP owner
* Communicates with local Competent Authority
* Contributes to the development of an effective team
* Ensure personal competence development
* Contributes to the overall development of the department and positive attitude towards working and developing
* Active contribution to continuous improvements within the function
* Provides high quality, comprehensive, technical and scientific expertise and information for physicians, nurses and pharmacies on AstraZeneca product range.
* Handles Adverse Events from the local markets
* Assures tasks are of correct quality and in accordance with written procedures and current legal requirements and internal standards
Essential Requirements:
* Master 's degree in Pharmacy or equivalent
* Excellent knowledge in English and local language
Desired Requirements:
* At least 2 years of experience in pharmaceutical industry, preferably in QA or in pharmacy
* Solid business acumen and a good GDP toolbox to apply
* Good at influencing and building relationships with senior stakeholders
* Ability to plan, communicate and drive processes and projects all the way to the finish line
Internal and External Contacts/Customers:
* Local QPs/Recall administrators in the Nordic-Baltic countries
* Regulatory Operations
* Operations customer complaint team
* GES
* Marketing function
* Trade associations
* Pharmacies
* HCPs
Are you the right person for the assignment?
Do not hesitate and contact me for further information; Markus Dahl at
markus.dahl@pemapeople.sePlease submit your CV and personal letter (in English) today!
Application deadline: 2017-06-27 but interviews will be held continuously!
Pema People AB är verksamt som bemannings- och rekryteringsföretag sedan 1997. Pema People AB är ett spännande företag i ständig utveckling. För närvarande sysselsätter Pema People ca 1300 personer. Vår framgång bygger på att vi lyckas rekrytera branschens bästa medarbetare och alltid med professionalitet och hjärta i fokus.
Vi matchar de bästa medarbetarna till rätt företag och uppdrag. Att vara extern medarbetare hos oss passar dig som på minsta möjliga tid vill skaffa dig mesta möjliga erfarenhet. Vi ger dig chansen att arbeta på attraktiva arbetsplatser där du utvecklar din kompetens.
Varaktighet, arbetstid
Heltid Start of assignment: 01/09/2017 until 31/03/2018
Publiceringsdatum2017-06-20ErsättningFixed monthly salary, secure employment and great colleagues!
Så ansöker duSista dag att ansöka är 2017-06-27
Klicka på denna länk för att göra din ansökanKontaktMarkus Dahl
FöretagPema People AB
AdressPema People AB
Ektorpsgatan 6
60337 Norrköping
KontorsadressEktorpsgatan 6
Jobbnummer 3565733
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