Travel Customer Service Representative, Part-time, Work from home
Integral, Rekrytering och Kompetensutveckling St / Kundservicejobb / Solna
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hela Sverige Ready for a new opportunity? Do you have customer service experience? We are looking for several part-time, Work from home, Travel Customer Service Representatives to join a dynamic, friendly and helpful team!
You will handling inbound calls, web chats, emails and social media for customers who are looking to book hotel reservations. This is not a difficult environment handling upset customers or sales. This is an easy going process and requires a person who can smile and speak with kindness.
Be advised, this posting is primarily aimed at applicants who are registered as a job seeker at Arbetsförmedlingen and entitled to the following schemes: Nystartsjobb, Introduktionsjobb, or Extratjänst
Key Skills:
Emotional intelligence
Outgoing personality
Ability to "hold" a conversation
Good written communication skills
Positive attitude and ability to handle objections
Good listening skills and ability to digest and record relevant information
Your responsibilities will include:
Assisting and advising customers who may be choosing from a variety of travel options via telephone, web chat and social media.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers' desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues with partner hotels concerning issues that may arise with bookings or reservations.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.
Working language internally at client is English.
Externally towards customers, Swedish, Danish, Norwegian, German, Spanish, and English
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
Så ansöker du Sista dag att ansöka är 2023-05-31
E-post:
andreas@integralpersonnel.com Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "Travel Customer Service".
Omfattning Detta är ett deltidsjobb.
Arbetsgivare Integral, Rekrytering och Kompetensutveckling St (org.nr 559321-2201)
Olof Af Acrels Väg 5 Lgh 15 (
visa karta)
171 64 SOLNA
Arbetsplats Integral Rekrytering & Kompetensutveckling Stock
Jobbnummer 7471908
Observera att sista ansökningsdag har passerat.