Swedish-speaking Customer Success and Partnership Manager
BetterNow Worldwide Aps / Marknadsföringsjobb / Ospecificerad arbetsort
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Visa alla marknadsföringsjobb i Ospecificerad arbetsort eller i
hela Sverige Visa alla jobb hos BetterNow Worldwide Aps i Ospecificerad arbetsort This position is all about our charity customers in
Scandinavia, but especially Sweden. The position spans
both customer support, sales and marketing, and you will
also have tasks around product design and development.
Your responsibility will both be to help new customers buy-in
to our solution, onboard these new charities and to make
sure existing customers are happy and get the most out of
the product.
Specific tasks that you will perform
• Onboard new customers
• Sell BetterNow to new customers
• Write and send newsletters
• Provide support and help to customers
• Help charities get the most out of our product
• Attend seminars and events to learn about the sector
and meet customers
• Collect customer feedback to help form product
decisions
• Minor administrative work around e.g. invoicing and
translations
The position is designed so it develops from an all-round
customer person to being a more focused sales and
business development role, as our team grows and
specialises.
You will be part of a small but close team where your voice
and opinion is always heard and valued, and you have a
great chance of shaping the future of BetterNow.
Furthermore, we offer:
• The opportunity to be involved in all areas of the
company.
• HIgh personal responsibility and freedom within your
area.
• A high degree of personal development, where you
have the opportunity to shape your position and
embark on new projects that you find interesting and
useful.
• A highly flexible job where results are valued more
than a strict set of work hours.
Not the least, you will have a real opportunity to make a
lasting difference in the world, enabling charities to fundraise
millions to fund their important work.
Essential requirements :
We're looking for someone who can empathize with our
users and our team, who knows the value of good
communication, and who is interested in constantly learning
and taking on more challenging problems.
You will have a relevant masters degree from a business
school, social sciences or humanities. We don't expect you
to have substantial experience in neither the charity sector
nor with customer sales or care. But it is a strong plus if you
have had work experience with customer contact over either
phone or email.
You will be a general IT super user. We expect you to solve
most IT related problems on your own and to use IT actively
and proactive in order to automate your own work and give
you leverage in your work. Basic HTML skills are a plus. We
expect you to have strong written and oral communication
skills in Swedish and English. Our company language is
English.
As part of our interview process, we'll ask you to do a few
exercises, discuss customer care and sales, as well as tell
us about your past projects and experiences.
Geographically we expect you to be located in the Øresund
region or Stockholm. Either way you should expect frequent
travel (bi-weekly) between the two regions.
If you live in Denmark or in Sweden is not very important to us. If help is needed to arrange the working/living situation in Denmark, we will of course assist in the way we can, but the main responsible for this will be with the applicant.
Varaktighet, arbetstid
37 hours per week
Publiceringsdatum2017-03-27ErsättningAccording to agreement
Så ansöker duSista dag att ansöka är 2017-04-15
Kontaktjja@betternow.orgFöretagBetterNow Worldwide Aps
Jobbnummer 3399604
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