Support Specialist for a client in Västerås
Sway Sourcing Sweden AB / Kundservicejobb / Västerås
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hela Sverige Publiceringsdatum2023-06-20ArbetsuppgifterOur customer is looking for a Customer Support Specialist.
In this assignment you will have an important role, to identify and resolve customer experienced problems regarding robotic products. You will be a Product Support Specialist within the customer product support team. The goal is to contribute to the development of new solutions and support customers.
Job assignments:
• Responsible for the customers controller and software issues
• Find solutions to keep the customers production running
• Cooperate with local units to facilitate superior customer experience
• Be the link and enabler between research and development and the customers local teams and end-customers
• Track down and follow up all activities needed to support customer requests
• Provide internal and external customer support
• Unite with relevant resources to have complete case ownership and to increase customer satisfaction
• Collaborate and coordinate with sales, operations, supply chain management, and other internal and/or external teams to ensure the resolution of customer issues
• Coordinate resolution with After Sales Service and/or Spare Parts teams
For this role, the following qualities are required:
• Outgoing and strong social skills
• Ability to build good global relations are essential
• Experience from systematic issue resolution, Six sigma certificate or equivalent
• Fluent in English, both written and spoken
Meritorious:
• Swedish, Chinese or German
• Good knowledge in Robotics programing language RAPID or equivalent
Tillträde och ansökan
Start: 2023-08-07
End: 2024-07-26
Deadline: 2023-06-30
Location: Västerås
Selections and interviews are ongoing!
Om företagetSway Sourcing is a modern company that recruits in several industries on the Swedish labor market. We match candidates' skills and knowledge with the company's needs. Sway Sourcing has a company management and staff with extensive experience in the recruitment industry, both as owners and employees. We have a large network within the industries we specialize in and can therefore find the candidates who quickly become an asset for the companies.
Ersättning Fast lön
Så ansöker du Sista dag att ansöka är 2023-06-30
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "328".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Sway Sourcing Sweden AB (org.nr 559360-7517),
https://swaysourcing.com/ Arbetsplats Sway Sourcing
Kontakt Pauline Kumassah
pauline@swaysourcing.com Jobbnummer 7901372
Observera att sista ansökningsdag har passerat.