Services Product Manager - Customer Services
Transmode Systems AB / Chefsjobb / Stockholm
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hela Sverige Visa alla jobb hos Transmode Systems AB i Stockholm Transmode is offering a comprehensive number of services in order to support our Customers and their transmission networks. All Services are grouped under Transmode Customer Services and we are currently expanding our business.
The services portfolio is based on three different categories, Technical Assistance services, Professional services, and Training services.
There is currently an opening for a person within Transmode Customer Services that shall take on the responsibility for, and further develop, our overall Services offering. The assignment will require a self starter taking own responsibility regarding scoping, execution and follow up. The Services Product Manager is reporting to the Customer Services Manager.
The job is very much customer oriented where the overall goal is to market and expand our Services offering. Our Customers are mainly based in Europe but also overseas and are dependent on professional and adequate services to be supplied.
The Services Product Manager responsibility includes:
• Develop and maintain Services
• Market our existing and upcoming services towards ustomers and the internal sales force.
• Profitability analysis.
• Long term services strategy analysis.
• Secure that the quality of the delivered services meets our Customers expectations.
• Market analysis and bench marketing.
• Service specifications development.
• Further develop the price strategy towards Customers and Resellers.
• Overall pricing responsibility for Services
The appointment requires frequent travelling, mainly in Europe (60-70 days/year), and fluent spoken and written Swedish and English are mandatory. The position is full time and based at Transmode HQ in Stockholm.
It is mandatory that the candidate of this job has a background in the Telecom/datacom Services field. In addition, it would be equally important that the candidate would have experience from management of services/ products as from marketing and sales activities in the Telecom/datacom business.
The position requires minimum 5 years of working experience and a university degree in a related subject. Additional education in business administration is appreciated.
General knowledge in MS office tools is mandatory and an advanced level is appreciated in terms of Excel.
Please contact Stefan Lindblad, Customer Services Manager at +46 706566782 for further information.
Send your application to
careers@transmode.sePubliceringsdatum2007-10-05Anställningstyp/arbetstiderHeltid/tillsvidare
ErsättningEfter överenskommelse
Så ansöker duVi tar emot ansökan via epost:
careers@transmode.comFöretagTRANSMODE SYSTEMS AB
JAKOBSDALSVÄGEN 17 2 TR
12653 HÄGERSTEN
Telefonnummer: 08-52767550
KontorsadressJAKOBSDALSVÄGEN 17
HÄGERSTEN
Jobbnummer 3998
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