Service Leader

Veritaz AB / Administratörsjobb / Värnamo
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Veritaz is a fast-growing IT-consultant firm. Our company is made up of insanely bright people from over 4 countries, and we are located in Sweden, UK, US and Pakistan. The voyage has been incredible this far, but it is only the beginning.
Assignment Description:
We are looking for a Service Leader who is experienced in supporting the company in the management and the relationship of the company's suppliers from their web platform, which is built on Episerver / Optimizely.
Do you value openness, transparency, and empowerment? Our squad is high performing cross-functional team who are set with a mission to provide win-win exchanges for our customers.
What you'll do:
Develop a KPI performance measurement framework to evaluate service delivery and publish performance metrics monthly.
Use the CMS computer system to do check-ins, check-outs, posting and auditing.
Manage development efforts and work in the borderland between project management and system management.
Fostering and maintaining relationships with senior external and internal stakeholders to correctly manage expectations and achieve successful program outcomes.
Reviewing current portfolio of engagements and driving project profitability, adherence to cost estimates, forecast accuracy, and revenue recognition for programs/projects.

Who you are:
Solid experience in delivering excellent client service, and people and change management.
Prior experience in, program development, quality improvement, and project management preferred.
Communicating with 3rd party companies and sub-contractors.
Excellent communication, teamwork skills, inter-personal and Organizational skills.


Location: Stockholm

Publiceringsdatum
2022-09-13

Så ansöker du
Sista dag att ansöka är 2022-10-13
Klicka på denna länk för att göra din ansökan

Adress
Veritaz AB
Gränsgatan 35
33156 Värnamo

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Veritaz AB (org.nr 559250-0705)
Gränsgatan 35 (visa karta)
331 56  VÄRNAMO

Arbetsplats
Ecommatrix AB

Jobbnummer
6975546

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