Service Integration Coordinator
Saab AB / Elektronikjobb / Linköping
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hela Sverige At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge - to make the world a safer place.
What you will be a part of
Service Management, a part of Group ICT, operates and monitors the global IS/IT within Saab. This includes, among others, data centre management, application management and the operation of secret environments. The responsibility of the department is to support the local and global business organisations, and lead and manage the global service partners. Furthermore, the department is responsible for solving all incidents and problems within ongoing operations.
You will be part of the Service Management Support Office, which contains functions such as business relationship management, service integration, invoicing etc. The Support Office operates cross functional, supporting operations and our customers within the IT area.
Your role
The Service Integration area is crucial in order to meet the global demands and Saab IT strategies. Changes are constantly made in Saab's IT environment and in your role as Service Integration Coordinator you will drive support activities. The position is core for maintaining quality and structure in the service desk tool; you will also support project implementations affecting support activities, including coordination and guidance for service owners.
Local based support strategies need to be developed, documented and implemented. Other responsibilities will be to develop educational material (e-learning sessions) to improve the efficiency and drive continuous improvements of processes and routines.
You will work independent but also in close cooperation with stakeholders within the team, as well as service owners and Business Area representatives.
Your skills and experience
You are an excellent coordinator with a global mindset with experience from global companies. You are creative and understand the need of transparency and like to think outside the box. As a person you are organized, you strive for operational excellence and planning and structure is important to you. You have a business oriented mindset and can easily see the big picture.
You have a general IT knowledge and an understanding of the user perspective. We expect you to have excellent skills in both Swedish and English, written and verbal.
You will be located in Linköping.
We look forward to your application!
About Saab
Saab is a global defence and security company operating in the fields of air, land and naval defence, civil security and commercial aeronautics. We number 14,700 employees and have operations on all continents. Technologically we are leaders in many areas, and one fifth of our earnings are spent on research and development. Saab is also a company with opportunities. A company where we see diversity as an asset and where you have both considerable responsibility and good opportunities for advancing in your career. But also a company that respects each person's need for a rewarding life beyond work.
Varaktighet, arbetstid
Tillsvidare Tillträde enligt överrenskommelse
Publiceringsdatum2017-06-02ErsättningSaab tillämpar individuell lönesättning.
Så ansöker duSista dag att ansöka är 2017-06-18
Klicka på denna länk för att göra din ansökanKontaktMalin Joles 013-180000
FöretagSaab AB
AdressSaab AB
Bröderna Ugglas gata
58188 Linköping
KontorsadressBröderna Ugglas gata
Jobbnummer 3535293
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