Service Desk Agent

Poolia IT AB / Supportteknikerjobb / Stockholm
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Presentation
For our customer we are looking for one full time Service Desk Agents - 1st line support.


Arbetsuppgifter
Ticket registration, from calls, mail and chatt, according to specification for customer.
Solving tickets
Dispatching to 2nd and 3rd tier, also escalating tickets in order to be solved within SLA-time.
Call handeling
Be able to work between 06:45-17:15.

Förmåner
We take good care of our consultants and we offer social activities, as well as help in planning your future career. Your consultant manager is well experienced from your field, and knows how to get the most out of your assignment.

As a Poolia employee, you are included in the requirements concerning agreements on terms of employment by Unionen. Moreover, you get a grant for working out at your choice of place. You are also covered by a health insurance.

Sluttext
Please apply by registering your CV here on our website. Click on the "Ansök" button to the right. It is our recommendation that you register as much information as possible and that you attach a complete CV-document. Please check that your correct e-mail address is registered.

Poolia is a registered staffing agency, meaning that we comply with the requirements set by Bemanningsföretagen - the Swedish Association of Staffing Agencies.

Varaktighet, arbetstid
Heltid Visstid, mer än 6 månader

Publiceringsdatum
2017-05-18

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2017-05-31
Ange följande referens när du ansöker: 46790
Klicka på denna länk för att göra din ansökan

Kontakt
Maria Thunholm Reinhold Maria.Thunholm@poolia.se

Företag
Poolia IT AB

Adress
Poolia IT AB
Box 207
10124 Stockholm

Kontorsadress
Box 207

Jobbnummer
3507099

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