Project Manager
Teleopti AB / Datajobb / Stockholm
2019-12-19
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hela Sverige Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today's multi-channel contact centers. Teleopti is acquired by Calabrio and as two great companies become one, we have even more power to reach our goals.
Now we are on the lookout for yet another star to our Project Management team. As our new Project Manager, you will be responsible for delivering first class Calabrio ONE projects to our customers and partners. You will be part of the Professional Services team and work closely with Technical Consulting, our customers and other stakeholders.
About the job
As a Project Manager you will lead implementations and support professionals to successfully deploy our Workforce Optimization (WFO) and Analytics Suite. This position provides a wide variety of challenges requiring use of tools, software and technology to solve problems.
Tasks
• Manage projects from beginning to end together with our customers and partners
• Produce and maintain appropriate timelines and project plans
• Drive the project team to commit to a schedule in a constructive and collaborative manner; work with execution teams on contingency plans and preventive/corrective actions to ensure deliverables and timelines are met
• Monitor overall costs within each project and identify project overruns
• Manage changes to the project scope, project schedule and project costs
• Manage stakeholder expectations with proactive communication about changes, risks and status
About you
• You have a bachelor's degree
• You have 3+ years of project management experience with 5+ years in general business and- or IT-projects
• Having experience from working with business solution systems like WFM/WFO/HR/CRM is considered an advantage as well as knowledge in other European languages
• Knowledge of Prince 2/PMP accreditation is a plus
• You have strong presentation, interpersonal and communication skills, and the ability to influence the decisions of others in Swedish and English
• Intermediate to Advanced skills in Excel, Ms Project, PowerPoint & Visio
About Calabrio
Calabrio has recently acquired Teleopti. The combination brings Teleopti's workforce management (WFM) software together with Calabrio's customer experience solutions to create the market-leading, true multi-tenant SaaS customer experience intelligence platform. Calabrio and Teleopti bring together customers from across the globe, including Best Buy, Rabobank, Shopify, Netflix and GE Appliances, a Haier company.
A bit about our culture
Your personal skills are of great importance to us. Calabrio is characterized by a strong entrepreneurial spirit. You will fit in if you are customer-driven, take initiative and get things done. We have built a solid foundation of satisfied employees, customers and channel partners and are now ready to take the next step to increase growth. If you are the right person, you will join an international company with a cutting-edge product, motivated employees and very satisfied customers.
Apply! Come together with us and build the best company in our space! If you have any questions, contact Sara Mensi, Talent Acquisition Specialist at
sara.mensi@calabrio.com.
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2019-12-19ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2020-06-06
Klicka på denna länk för att göra din ansökanFöretagTeleopti AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Teleopti AB (org.nr 556523-5925),
https://career.teleopti.com/ Arbetsplats Calabrio
Jobbnummer 5011007
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