Process Owner IT

Volvo Car Corporation(Prd) / Datajobb / Göteborg
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Be part of the change.

Nothing beats being part of positive change. We're on a truly exciting journey, working together in a fast-paced global environment to break new ground in almost every aspect of our operations. Right now, we have an exciting job opening for you within Service Management Office.

What do we offer



Service Management Office (SMO) is the staff function within Consumer and Enterprise Digital (CED) and are leading strategic initiatives to drive operational efficiency, simplification and globalization of IT service delivery.

You get an opportunity to work together with highly skilled colleagues in an exciting, global environment, which provides opportunities to develop both professionally and personally. You will be a key player in improving our operational stability through process management. You will work in close collaboration with various stakeholders, delivering in line with the Volvo Cars vision and culture.

What you will do

As Process Owner for Incident and Request, you will be accountable for the design and implementation of the processes. The process owner is accountable for ensuring that the process is fit for purpose and ensuring that the processes are performed according to the agreed and documented standards. The Process Owner is also responsible for identifying improvements to ensure that the process and process tools continues to be effective and efficient. This means interfacing with many stakeholders within CED and their suppliers. You will work closely together with a process manager for each process.



You and your skills

* University degree or equivalent
* ITIL V3 Foundation Certified and ITIL Lifecycle or Capability Certified for Service Design
* Senior working experience in ITIL processes
* Demonstrated capability in designing processes, workflows or similar
* Work experience from multi sourced global environment
* Fluent in English (written and spoken)



On a personal level

Since you will have a lot of contact with different stakeholders, it is important that you have good communicative skills High integrity and professionalism.

You need to be business and performance driven, having a Holistic view and conceptual thinking.

How to learn more and apply

For questions about the position, please contact hiring manager Jytte Schöön at jytte.schoon@volvocars.com

For questions regarding the recruitment process, please contact Recruiter; Pedram Yousefi, pedram.yousefi@volvocars.com

Kindly register your application as soon as possible but not later than 27/05-2018.

Please note application through E-mail is not accepted.

Who are we?

Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.

Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.

We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.

#LI-Volvo

Varaktighet, arbetstid
FULLTIME PERMANENT

Publiceringsdatum
2018-05-09

Ersättning
SALARY

Så ansöker du
Sista dag att ansöka är 2018-05-27
Ange följande referens när du ansöker: 16349
Klicka på denna länk för att göra din ansökan

Kontakt
Pedram Yousefi

Företag
Volvo Car Corporation(Prd)

Adress
Volvo Car Corporation(Prd)
VAK building, Assar Gabrielssons väg
40531 Gothenburg

Kontorsadress
VAK building, Assar Gabrielssons väg

Jobbnummer
4135986

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