Nordic CS & Operations Manager to Stanley Black&Decker!
Experis Sverige / Ekonomichefsjobb / Göteborg
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Stanley Black&Decker Inc. is a diversified global growth company selling products in more than 175 countries by divisions of Construction & Do It Yourself, Industrial Businesses and Security Solutions. Innovation and the standard set for excellence since 1843 is still being successfully delivered to our customers every day by nearly 50,000 exceptional employees worldwide.
In the business area of CDIY & IAR; Stanley®, Black & Decker®, DEWALT®, and Facom are some of the industry's strongest brands in our portfolio of hand tools, power tools, accessories and licensed products. Sales are made through resellers for both professional and consumer markets. In the Nordics, CDIY & IAR divisions are represented by over 110 employees, including head office in Mölndal.
Learn more at
www.stanleyblackanddecker.com.Work description
We are looking for a person well experienced within international customer service, warehousing and logistics. The business segments that this person will operate within are Construction & Do It Yourself and Industrial & Automotive Repair with world known brands such as Black&Decker, Dewalt, Stanley and Facom. This person will manage and lead the Nordic customer service teams on a day-by-day basis and improve processes, service quality and systems to optimize efficiency and effectiveness. In this position you will be co-working with transportation and distribution teams as well as with sales and marketing teams to optimize flows and execution of commercial activities. It is also important that this person ensures that processes as claims and credit notes are handled in accordance with guidelines. Further tasks are to provide guidance and support to all team members. Good SAP knowledge is required. It is a dynamic role and it is important to lead by excellent example. You will be reporting to the Nordic general Manager and you will be located in our office in Möndal.
Who are you?
As a person you perform well in a continuous changing environment. You work in a problem solving and pragmatic way and you have great communication skills. You are result driven and at the same time people oriented and a great team player. You have a passion for customer satisfaction and meeting customer's different demands on this level is a daily matter for you. We prefer that you have a degree in logistics, supply or warehousing even though that is not a strict requirement. If you have experience from the Nordic market we see that as a qualifying merit. We work in an international environment and fluency in both English and Swedish is required.
What can Stanley Black & Decker offer you?
You are offered an exciting and challenging position in an international company with many opportunities for personal development. The potential of this role is great, it is up to you to let your ambitions guide your way to success. We will offer you a professional working environment with dedicated and highly performing colleges with focus on our customers and their needs.
How do I apply?
For more information please e-mail recruitment consultant Tina Rydh at
tina.rydh@se.experis.com Please fill in the application form on experis.se and attach a CV in English. Apply through the ad on
www.experis.se. We will not be able to receive or answer CVs sent directly to the mail. As we are looking at the applicants ongoing, apply as soon as possible however the latest on the 7th of February.
Publiceringsdatum2013-01-23Arbetstider och omfattningEnligt överenskommelse
ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2013-02-08
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktTina Rydh
FöretagExperis Sverige
AdressExperis Sverige
BOX 1125
11181 Stockholm
Jobbnummer 1447038
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