Live Services QA manager
EA Digital Illusions CE AB / Datajobb / Stockholm
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hela Sverige The Challenge Ahead
The Live Services QA Manager is new QA position supporting the development and subsequent maintenance of our Dynamic UI, Dynamic Content and other tech aimed at providing our players with a rapidly changing experience in the Live environment. They will be at the cutting edge of defining and evolving the next level of engagement with our players, mapping out how to test releases of multiple different scales and building alignment with the games community.
The role will be permanently based out of the Uprise studio in Uppsala but the successful candidate will be expected to commute regularly to our DICE studio in central Stockholm where the core DICE Operations team and Star Wars/Battlefield Teams reside.
Reporting to the DICE QA Director, the Live Services QA Manager will be responsible for managing and setting the strategic direction of the Uprise QA team and then operationalizing it whilst ensuring all testing plans are delivered on time and within budget.
The Live Services QA Manager will also be responsible for defining a new Live Service end-to-end test strategy for a constantly evolving range of connected and digital services and experiences. A key part of this is ensuring a balance between verification and speed of delivery to players and defining the QA Strategy and process to support this. This will involve coordinating DICE Operations QA and Live QA as well as utilizing outsourced Testing and Automation.
They will be responsible for the forecasting and direct management of embedded Quality leads and Analysts for Uprise QA and DICE Ops QA. They will be responsible for mentoring, training and shaping them into a strong, technically proficient team focused on Defect Prevention and Containment and leveraging the benefits of Automated Testing.
They will ensure that the QA Team has the correct structure and appropriate skills to be part of a new and effective organization that is fully utilized and focused on upstream bug prevention, rapid evolution of process and alignment with what our players want.
The successful candidate will bring a proven track record of building new teams and services capable of delivering to newly defined KPI's and SLA's and be a master of effective partnering and influencing change.
They will be the Development Teams primary QA point of contact and will help align and build long-term test strategies that put Quality first, focus on Speed of Live Service and support ongoing testing and automation evolution.
They need to be able to build long term plans for a service, custom tool and/or product from Concept through to Live Service. They will also need to be able to track multiple deliverables, both locally and remotely, and be able to rapidly change plans and processes as needed to react to evolving Development priorities.
The role requires strong Technical, Testing, Project Management and Communication skills, as the work will be coordinated between multiple sites and time zones.
Experience in testing and releasing Mobile and Web Based Live Services is ideal.
Responsibilities
• Defining and setting a new strategic 'Live Service QA' vision.
• Operationalizing the strategic vision.
• Managing a team of leads and Quality Analysts at Uprise QA focused on automation and Defect Prevention and Containment.
• Managing DICE Operations QA to ensure the Online environment is correctly setup and releases are smoothly coordinated.
• Own hiring, mentoring, training and growing the team as well as conducting regular 1:1 meetings with them and working to maintain morale.
• Implement and execute E2E test strategies and plans for all tools, products and services
• Manage the implementation of automation across the Dev and QA environments of the Service.
• Reviewing the high-level infrastructure & architectures used and then creating and executing against the test plans.
• Plan and execute pre-integration content testing strategies using development tools.
• Establish methods for Grey/White box testing on appropriate features/tools.
• Collaborate with Development partners and balance Development Support tasks against QA Delivery work.
• Represent QA in Development Meetings, pushing for risk mitigation where appropriate and ensuring alignment as well as flagging risks to budget or project.
• Work to build capacity and budgetary requirements for Onsite QA covering staffing costs and associated hardware requirements.
• Recognise, communicate and mitigate risks to project delivery.
• Actively contributes to strategic planning and ensures plans will deliver project on time, quality and budget.
• Proactively build process to ensure initial delivery is strong then Live Service runs smoothly and predictably.
• Work with other WW Partner groups to ensure all aspects of the Live Service run well and all updates are coordinated.
We are EA
We're EA-the world's greatest game publisher. You're probably familiar with many of our titles- Battlefield, FIFA, The Sims, Mirrors Edge, and Star Wars, to name a few. But maybe you don't know how we're committed to creating games for every platform-from social to mobile to console-to give our consumers that anytime, anywhere access they demand. And to always think players first.
Publiceringsdatum2017-04-06Så ansöker duSista dag att ansöka är 2017-04-14
Klicka på denna länk för att göra din ansökanFöretagEA DIGITAL ILLUSIONS CE AB
AdressEA DIGITAL ILLUSIONS CE AB
BOX 20068
10460 STOCKHOLM
KontorsadressSödermalmsallén 36
Jobbnummer 3421953
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