IT Service Manager, Customs & Compliance
Scania CV AB / Datajobb / Södertälje
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hela Sverige IZAE - Corporate Controlling supports Scania with Finance IT-solutions, within the areas of Group Reporting, Financial Planning, Customs, Export Control, Compliance Governance, and Data Analytics. Scania's business is changing over time, and we are on a journey phasing out older applications and implementing new technology. Globalization, digitalization and mobility are examples of trends that are affecting our business environment. We are replacing our current ERP system with SAP and at the same time replacing some surrounding applications. We are now looking for a Service Manager who wants to help us on our transition to digital, agile and future proof modern solutions
• Service Delivery Leadership: Lead a team of IT professionals to deliver high-quality IT services, meeting or exceeding customer expectations.
• Strategic Planning: Develop and implement strategic plans for IT service delivery, aligning with overall business objectives.
• Process Optimization: Drive continuous improvement initiatives to optimize IT service management processes, enhancing efficiency and effectiveness.
• Customer Relationship Management: Build and maintain strong relationships with key stakeholders, ensuring a deep understanding of their business needs and expectations.
• Incident and Problem Management: Oversee the resolution of incidents and problems in a timely manner, minimizing business impact and identifying root causes to prevent future occurrences.
• Vendor Management: Collaborate with vendors and third-party service providers to ensure service levels are met and contracts are effectively managed.
• Team Development: Foster a culture of learning and development within the IT service team, promoting skill enhancement and career growth.
As a professional you enjoy achieving good results, driving improvements and are energized by working right in the middle of the action. Taking charge, to secure delivery and eliminate uncertainties by working closely with team and stakeholders. You gain motivation from the range of different tasks within your responsibility, alternating your focus between details and strategy, technology and people.
Preferably have a degree in IT along with hands-on experience in IT support and maintenance. A solid understanding of various IT domains, including Cloud solutions, IT security, infrastructure, and integrations. Moreover, have a track record of effectively coordinating projects and activities within the IT realm. Familiarity with agile principles and methodologies is also highly desirable.
Being a Service Manager within Finance IT means developing a wide network of contacts so we believe dialogue and cooperation comes natural to you. To successfully coordinate with multiple business relations spanning across different organizations, a proficiency in written and spoken English is a must.
Ersättning Undefined
Så ansöker du Sista dag att ansöka är 2024-03-29
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "1621-42333351".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Scania CV AB (org.nr 556084-0976)
Kontakt Shala Jamshid
0701659975 Jobbnummer 8541611
Observera att sista ansökningsdag har passerat.