IT Service Manager, Customs & Compliance
Scania CV AB / Datajobb / Södertälje
2023-12-13
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hela Sverige Scania is currently undergoing an exciting transformation from a traditional truck manufacturer to a provider of sustainable transport solutions. IT is a crucial part of this transformation as Scania's success is depending on flexible and efficient IT solutions that support current and future business requirements.
IZAE - Corporate Controlling supports Scania with Finance IT-solutions, within the areas of Group Reporting, Financial Planning, Customs, Export Control, Compliance Governance, and Data Analytics. Scania's business is changing over time, and we are on a journey phasing out older applications and implementing new technology. Globalization, digitalization and mobility are examples of trends that are affecting our business environment. We are replacing our current ERP system with SAP and at the same time replacing some surrounding applications.
We are now looking for a Service Manager who wants to help us on our transition to digital, agile and future proof modern solutions. We offer you exciting professional challenges and great work environment with committed colleagues, and a role that will broaden your skills within the areas of IT and Finance.
Key Responsibilities:
Service Delivery Leadership: Lead a team of IT professionals to deliver high-quality IT services, meeting or exceeding customer expectations.
Strategic Planning: Develop and implement strategic plans for IT service delivery, aligning with overall business objectives.
Process Optimization: Drive continuous improvement initiatives to optimize IT service management processes, enhancing efficiency and effectiveness.
Customer Relationship Management: Build and maintain strong relationships with key stakeholders, ensuring a deep understanding of their business needs and expectations.
Incident and Problem Management: Oversee the resolution of incidents and problems in a timely manner, minimizing business impact and identifying root causes to prevent future occurrences.
Vendor Management: Collaborate with vendors and third-party service providers to ensure service levels are met and contracts are effectively managed.
Team Development: Foster a culture of learning and development within the IT service team, promoting skill enhancement and career growth.
Your Profile
As a professional you enjoy achieving good results, driving improvements and are energized by working right in the middle of the action. Taking charge, to secure delivery and eliminate uncertainties by working closely with team and stakeholders. You gain motivation from the range of different tasks within your responsibility, alternating your focus between details and strategy, technology and humans.
Being a Service Manager within Finance IT means developing a wide network of contacts so we believe dialogue and cooperation comes natural to you. To successfully coordinate with multiple business relations spanning across different organizations, a proficiency in written and spoken English is a must.
We believe you have experience in a related position and one or several of the following meritorious experiences:
Preferably have a degree in IT
Experience of IT support and maintenance
General IT-knowledge about Cloud solutions, IT-security, infrastructure, integrations, etc
Knowledge and experience in coordinating projects and activities
Knowledge and experience of agile principles and ways for working
Meriting with experience of systems in the Finance area
Meriting with experience from Customs or Export Control
Meriting with experience of digitalization & information management
Additional Information
This position is based in Sweden, offering the opportunity to work in a vibrant and innovative environment.
For inquiries, please contact recruiting manager Joakim Kreuger at +46-8-553 851 84. For more information about the recruitment process, contact recruiter Talent Acquisition Specialist Enrico Richiello at 070-0856 227. If you recognize yourself in the description above, we look forward to receiving your application! Please include your resume and a cover letter.
Så ansöker du Sista dag att ansöka är 2024-01-05
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Scania CV AB (org.nr 556084-0976)
151 87 SÖDERTÄLJE
Jobbnummer 8326319
Observera att sista ansökningsdag har passerat.