Head Of User Documentation & Training Troq-Sevs01698888
Bombardier Transportation Sweden AB / Organisationsutvecklarjobb / Västerås
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Lead a team of technical publication specialists, documentation engineers and technical trainers, in total about ten people. Support the team members with their operative tasks, represent the team in the Engineering organization, including personally participate in the Systems Engineering management team, and personally and together with team members drive strategic improvements.
Your task is to make it easier for your team members to succeed in securing their operative deliveries in multiple order projects, e.g. by facilitating priority decisions, by develop their set of skills, by defining an efficient process landscape, by representing their needs outwards in the organization and by setting encouraging targets.
Some of the present challenges concerns securing the necessary team capacity, e.g. by recruitments and by using external contractors, to develop the cooperation with internal and external partners, including resources in India, to define the future tool landscape together with colleagues at other sites and to increase the re-use level of our documentation. The latter is directly connected to our strive to standardize our propulsion system by modularization.
YOUR RESPONSIBILITIES
Ultimately, you are responsible for your team's ability to deliver according to time, cost and quality commitments in order projects.
You are responsible for securing the capacity of your team and the work environment of your team members.
You are the team's representative outwards. You need to understand the essence of the work and to be able to constructively show needs and improvement potentials.
You are responsible for the process landscape, its ability to meet necessary standards, its effectiveness and user friendliness.
You are responsible for making sure the cooperation with other sites and partners works efficiently. This includes our cooperation with internal and external partners in India for a large portion of the documentation scope in our order projects.
There are multiple improvement initiatives ongoing in the organization. You are the representative for your team and you are responsible for its ability to improve on both short and long term.
Finally, you need to make sure that it is fun to work with User Documentation & Training. We want to see inspired and enthusiastic employees because we believe this is essential for our long-term success.
WHAT WE OFFER:
Everywhere we operate, we reward effort and initiative. You are encouraged to ask questions and empowered to make decisions.
As an equal opportunity employer, we strive to create a stimulating and open workplace which fosters teamwork, fairness, respect and diversity.
Bombardier Transportation is an Equal Opportunity Employer Dedicated to Affirmative Action and Workforce Diversity.
Engineering, Documentation/Publishing or similar degree.
Minimum 5 years related experience.
Extensive experience from technical documentation of customized industrial deliveries.
Experience from customer training of technical products is an advantage.
Manager, team leader or project manager experience.
Knowledge in technical publication systems.
Strong oral and written communication ability.
Experience from driving improvements in technical settings.
Transportation industry experience is an advantage.
Fluent in English and preferably Swedish. Knowledge in German or French would be an advantage.
Willingness to travel a few times per year.
Bombardier Transportation, a global leader in rail technology, offers the broadest portfolio in the rail industry and delivers innovative products and services that set new standards in sustainable mobility. BOMBARDIER ECO4 technologies - built on the four cornerstones of energy, efficiency, economy and ecology - conserve energy, protect the environment and help to improve total train performance. Bombardier Transportation is headquartered in Berlin, Germany, and has a very diverse customer base with products or services in more than 60 countries. It has an installed base of over 100,000 vehicles worldwide.
We are currently looking to recruit a team leader for User Documentation & Training for Propulsion Systems. The position is in Västerås, Sweden.
Publiceringsdatum2018-06-11Så ansöker duSista dag att ansöka är 2018-07-11
Klicka på denna länk för att göra din ansökanFöretagBOMBARDIER TRANSPORTATION SWEDEN AB
AdressBOMBARDIER TRANSPORTATION SWEDEN AB
ÖSTRA RINGVÄGEN 2
72173 VÄSTERÅS
KontorsadressÖSTRA RINGVÄGEN 2
Jobbnummer 4197917
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