Finnish-speaking Consumer Relations Agent to a well-known car company!
Perido AB / Kundservicejobb / Göteborg
2024-12-06
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hela Sverige Do you have good communication skills and always the customer perspective in mind? Do you have a genuine interest in providing excellent customer service and would you thrive in a dynamic and fast-paced environment? Then we have the perfect assignment for you!
About the position
Perido is looking for a Finnish-speaking Consumer Relations Agent for a position at one of our clients, a large company and well-known name in the automotive industry. Our client is a company that values the creative and collaborative environment that comes from employees working together on site. Therefore, the work takes place on site at the customer's office in Lindholmen, Gothenburg. In this role, you need to have the ability to work evenings and weekends, but with the possibility of remote work.
Your daily tasks
As a Consumer Relations Agent, it is your responsibility to consistently deliver an outstanding, personalized customer experience that caters to the needs of current and future customers. In this role, you will communicate with customers based on their needs via phone, email, and chat to understand their request/concern and communicate a viable solution with a high level of service.
Your characteristics
Experience is important, but personality is key! We are looking for a person who feels comfortable managing a fast pace and at the same time can adapt to different situations - even when the business takes an unexpected direction. You believe in building trust with the customer by showing empathy for their problems and being responsive to their needs. In conclusion, good collaboration skills are essential for this role, you will work closely with your team and collaborate with other departments to find the best solutions for customers.
Are you the one we are looking for?
We look forward to reading your application, welcome with it today!
Qualifications:
Have experience of dealing with customer complaints and critique in a professional manner while keeping a positive mindset
Excellent oral and written communication skills in Finnish and English
Contract type and hours
Full-time, consulting assignment until 2025-06-29. Start 2025-01-13.
Application
Please apply through our website at perido.se/lediga-jobb/. Simply click the "Apply" button in the job advertisement, fill in your details, and upload your CV. We recommend submitting your application as soon as possible, as the selection process is ongoing. Please note that some details about the assignment and/or client company may have been deliberately disclosed in the advertisement. If your profile matches what the client is looking for and you are contacted by a recruiter, you will receive all the information you need.
The recruiter responsible for this position is Linn Willberg, you can reach her via
linn.willberg@perido.se. You can find answers to most questions or concerns at perido.se/vanliga-fragor/. If you still haven't found the answer you are looking for, you are most welcome to contact us at
fraga@perido.se and one of our Recruitment Communicators will answer you. Always enter the reference number 34949 in the subject line. Please note that we only accept applications through our website and that we are unable to provide updates on your application status.
About Perido
Why is our company named Perido? The name comes from the Latin word Peridoneus, which means 'well-matched'. Perido is a consulting and recruitment company specializing in the white-collar sector, dedicated to helping you take the next step in your career. Our vision is to ensure that everyone thrives and feels engaged at work. We have grown steadily since our founding in 2003 and now have over 1,500 employees across the country, including around fifty internal staff at our headquarters in Stockholm and Gothenburg. As a Perido consultant, you'll play a key role in our organization, growing alongside us while strengthening our clients' businesses with your skills. Please visit our website
www.perido.se for more information.
Så ansöker du Sista dag att ansöka är 2025-01-05
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "34949".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Perido AB (org.nr 556639-6387),
http://www.perido.se Jobbnummer 9049167