Danish Customer Service Agent
Transcom AB Stockholm / Butikssäljarjobb / Stockholm
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hela Sverige Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 29,000 customer experience specialists at 62 contact centers across 26 countries, delivering services in 33 languages to over 400 international brands in various industry verticals.
We are now looking for new employees with very good knowledge of Danish. You will be located in nice premises in central Stockholm, and work together with competent, ambitious and positive co-workers.
We offer you a challenging job in which you, by phone at incoming calls, will be involved in giving our customers the best possible service. You become the vital link between the customer and the users of service. Meanwhile, we have a strong focus on cross selling, which means you actively informs and sells the product during the call.
To be able to do a great job here at Transcom we provide you with a solid education, in product knowledge, customer care, communication techniques and of course in the computer systems we use. You will be part of a team with other Danish communicators and a Team Leader who is your immediate supervisor.
Qualifications:
• Secondary education or equivalent
• Excellent communication skills in Danish, both orally and in writing
• Excellent communication skills in English, both orally and in writing
• Computer literacy; you are an experienced computer user and you can navigate in Windows. Further you have knowledge of technology, internet and mobile internet services
• It is an advantage if you have worked in customer service before
Your profile:
• You are service minded
• You are a fast learner
• You have an interest in/ or knowledge of additional sale
• You have strong multitasking skills
• You can handle stress
• You are a team player
• You are driven and like to work toward goals
Schedule: day, evening and weekends. There is a collective agreement in the workplace, with Unionen.
The last day to apply for the job is 2014-12-10, the selection is ongoing and the recruitment process will close when we have found the right candidates. Therefore; take the opportunity to apply today.
Send your application to:
marie.fjallrot@transcom.comWe appreciate that you carefully thinking through whether this is a job for you, because our aim is to focus on you in the long term. At Transcom we offer great opportunities for those who want to grow in your role.
Publiceringsdatum2015-01-09Arbetstider och omfattningTillsvidare
Deltid
80%
ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2015-02-08
Ansökan kan skickas till e-postadress:
marie.fjallrot@transcom.comFöretagTranscom AB Stockholm
AdressTranscom AB Stockholm
Box 34220
10026 Stockholm
KontorsadressRålambsvägen 17
Stockholm
Visa på karta
Övriga kontaktuppgifterTelefonnummer: 08-12080000
Jobbnummer 2121920
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