Customer Success Manager
Student Competitions AB / Säljarjobb / Stockholm
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Visa alla säljarjobb i Stockholm,
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hela Sverige Visa alla jobb hos Student Competitions AB i Stockholm,
Västerås,
Örebro,
Linköping,
Karlstad eller i
hela Sverige As the Customer Success Manager at Sqore, you will:
• Be the first point of contact for our clients, both internationally and in Sweden
• Understand client business goals and key performance indicators; possesses the ability to translate those insights into client successes
• Own the ultimate success of Sqore's key accounts, including client onboarding, success, and retention
• Conduct ongoing meetings with clients to communicate best practices, successes and business results'
• Be the voice of the client - identify key factors for client success and communicate internally to drive sales, marketing and product development
• Communicate consistently with client contacts throughout the customer lifecycle, providing status updates and escalating important issues where needed
• Manage client expectations, keeping clients satisfied and expectations realistic
• Drive client success outcomes - measure and improve retention by increasing renewal rates and reduce churn
Qualifications
• 2+ year(s) experience in Services and Support roles, such as Customer Success, Professional Services, Sales and/or Consulting is an advantage.
• Excellent verbal and written skills with a strong command of English and preferably in Swedish.
• Exceptional organizational and time management skills
• Computer skills: Mac/PC, MS Office, Google Docs
• Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community.
• Ability to multi-task in a fast paced and changing environment
• Highly motivated, resourceful, and results-orientated to achieve goals
• Excellent social skills; friendly and outgoing, not afraid to connect with new people
Founded in 2010, Sqore works with higher education institutions to amplify their international student recruitment efforts. The unique Sqore Challenges match and foster deeper relationships between students and universities in a mutually rewarding process. Through the combination of a global student network of 1m users, marketing expertise in higher education, and the unique challenge platform, Sqore attracts, engages and ultimately delivers qualified student leads to universities.
Publiceringsdatum2018-06-14Så ansöker duSista dag att ansöka är 2018-09-30
Ange följande referens när du ansöker: CSM - Arbetsförmedlingen
FöretagSTUDENT COMPETITIONS AB
AdressSTUDENT COMPETITIONS AB
Brännkyrkagatan 14A
11820 Stockholm
KontorsadressBrännkyrkagatan 14A
Jobbnummer 4204388
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