Customer Services Representative
Gemini Rekrytering / Administratörsjobb / Solna
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Gemini Rekrytering AB söker en Customer Services Representative till Digiswe.com.
Position Overview
Person within this position will be responsible for all Customer Service related aspects of the company.
This role will involve direct communication with all of our existing and potential customers, regarding orders placed, general enquiries and all other relevant issues customers may have.
Full training will be provided in order to assist new starter with their numerous roles.
Essential Job Functions
• Answering calls from customers.
• Replying to all customer emails. (if possible of course)
• Assisting customers with any of their issues, ie orders, general information on company or products.
• Interact with company back office; updating and editing orders, customer accounts and general navigation.
• Product entry (this will involve entering prepared products into our back office system)
• Communicating with fellow staff and management regarding any issues that are difficult to resolve.
• Providing solutions to customers in situations that require immediate attention.
Requirements
• Excellent communication skills.
• Good Computer Skills with a general knowledge of Major Office Software (excel,word, outlook etc).
• General knowledge of electronic products would be preferable but not essential.
• Attention to detail regarding any aspect of the role.
• Excellent punctuality, time management is essential as our hours of business are consistent.
• Excellent Grammatical skills.
• Smart/Casual appearance.
Other Skills/Abilities
• Previous experience working within customer service environment.
• A good knowledge of working with computers, and Microsoft office programs.
• A polite and professional personality with a positive mentality towards work.
Kontakta Hebbah Elgindy, 08-505 86 416
Publiceringsdatum2008-08-01Så ansöker duSista dag att ansöka är 2008-09-01
Ansökan sker via företagets webbplats.
FöretagGemini Rekrytering
AdressGemini Rekrytering
Solna Torg 19, 5 tr
17145 Solna
Jobbnummer 277469
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