Community Moderator
Star Stable Entertainment AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Star Stable Entertainment AB i Stockholm We are on the lookout for a Community Moderator! This person will have a unique position in Star Stable Entertainment, existing in the space between the team and our community. From moderating our social media channels to participating in cross-team coordinations, this key role is part of a team that's responsible for keeping our players informed about the game and our company informed about the players. Sounds like something for you? Keep reading!
As a Community Moderator you will:
• Moderate our social media channels (Facebook, Instagram, Twitter, LinkedIn, YouTube) to ensure players receive help and have fun in safe environments outside the game.
• Be responsible for creating communication for our players regarding updates, changes, problems, or text copy that accompanies our social media posts.
• Manage our Game Master, Ambassador, and Player Moderator programs with fellow team members.
• Drive coordination across teams by attending kick-off and retro meetings to gather information and represent the Community and Support teams as well as our players.
• Manage information regarding bugs, glitches, or other issues faced by our players and report them to the correct teams/team members.
• Work closely with our Content team regarding creative content, scheduling, and player feedback.
We look for someone who:
• Has experience from working in a similar position, for example, within Customer Support, Community, or Service-related roles.
• Has a keen sense of the United States market - customs, communications, needs, etc. and has exceptional written English skills.
• Has the ability to read feedback and discern what players are communicating (or in many cases, attempting to communicate), gauge sentiment, and relay relevant information to necessary team members.
• Has a detailed understanding of our products, especially Star Stable Online.
• Is patient, has a positive attitude, and encompasses a willingness to go above and beyond to assist our players.
• Is interested and knowledgable of gaming culture and/or has experience with working with kids.
Made it this far? Send us your CV! We look forward to hearing from you!
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2019-10-28ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2020-04-15
Klicka på denna länk för att göra din ansökanFöretagStar Stable Entertainment AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Star Stable Entertainment AB (org.nr 556819-8401),
http://starstable.com Arbetsplats Star Stable
Jobbnummer 4888956
Observera att sista ansökningsdag har passerat.