Artwork Customer Success
Humans Since 1982 AB / Inköpar- och marknadsjobb / Stockholm
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Based in Stockholm Sweden
Full-time position.
Date to start: as soon as you are ready
Standard Swedish benefits including pension and insurance.
25 days of annual leave,
Annual training/health compensation to cover gym and recreational activities.
About Humans since 1982
A warm welcome to Humans since 1982. We are a contemporary art and design studio working across art, design, and technology. Our best-known series ClockClock and A million Times are iconic statement pieces that are featured in the homes of some of the world's most prestigious collectors, museums, luxury brands, and leading companies.
Founded in 2009 and based in Stockholm, Human since 1982's international team of highly motivated and energetic individuals transform ideas and experimentation into tangible, high-quality products. We work directly with our clients, as well as a network of galleries, retailers, art consultants, and interior designers.
Humans since 1982 is more than just a place to work. Curiosity and entrepreneurship are integral to our culture. We embrace creativity and different ideas to foster a positive, open, and equal workplace.
For more information about our studio please see our websites:
http://www.humanssince1982.com |
http://www.clockclock.com | Instagram: humanssince1982
About this position
At Humans since 1982, we care deeply about the quality and prestige of our artworks. We cater to only the highest connoisseur of art and design, and this demands a premium level of care and attention.
You will be working as one of our primary customer-facing personnel and will be a part of our team of 3 in sales and marketing. Your focus area will be leading our Clock Clock line of artworks, but this role also includes handling after-sales for all our works; including our prestigious "A million Times" pieces. You will be the important bridge between us and our clients, and manage the luxury style of that relationship.
On any given day you will be:
Responding to both written, over-the-phone, and physical inquiries from our clients, and managing their expectations to ensure the best experience
Coordinating with our clients, their staff as well as our internal team regarding installation, support, and warranties.
• Assisting in gathering support information for our existing clients
Proactively collect real client feedback and suggest improvements to our ways of working
Discussing business with our various retailers and distributors
Investigating leads for new business
Fulfilling, administrating, and registering sales orders in Excel
Maintain and test our webshop
Our clients represent an array of sectors from private individuals to hotels, luxury fashion brands, airports, and museums, among others. While proven to be often challenging, supporting our global portfolio of artworks is guaranteed to be an interesting and exciting chapter in your professional career.
The right candidate will have:
Great verbal and written communication skills in English
Documented experience working in customer service, and preferably experience of handling questions about warranty
A love for art and design
A strong interest in business and luxury brands
We think you are a great communicator with a lot of patience and understanding of our client's needs and are able to handle them with diplomacy and adaptability. You thrive in a diverse and international environment and are curious about other cultures. It's a big plus If you are proficient in any other language beyond English, and a bonus If you know your way around Excel.
A little more on Humans
We are about 12 people sitting next to Globen, Stockholm. We are a fairly young, active, and diverse group of people with a wide variety of interests.
We like to have people with personality in the team and to be a part of our company culture.
We keep very flexible working hours and are reasonably flexible with remote working.
We try to sponsor something fun every few weeks: Art gallery openings, after-works, breakfasts, BBQs, etc.
Like many Swedish companies, we provide an annual fitness allowance toward your yearly gym/sports membership.
Every couple of months we have an in-house cooking competition with the theme chosen by the previous winner.
We also have seasonal activities like mini-golf, boule, go-carting, bowling, pottery classes, ski trips, studio events, and so on.
How to apply:
You can only apply for this position by filling out the form on our website: follow the below link (or the careers page on our website you cannot open this link on Mobile) Please be sure to read the "how to apply" section there as well. (it's important)
https://humanssince1982.atlassian.net/servicedesk/customer/portal/3/create/32 Så ansöker du Sista dag att ansöka är 2023-04-16
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Humans Since 1982 AB (org.nr 556905-3928)
Slakthusgatan 9 (
visa karta)
121 62 JOHANNESHOV
Jobbnummer 7560546
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