Applications Engineer
Seamless Distribution AB / Datajobb / Stockholm
2007-11-16
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hela Sverige Visa alla jobb hos Seamless Distribution AB i Stockholm The Applications Engineer manages complete system delivery, implementation
projects and customer training for the Seamless ERS 360 o System. This includes
fulfilment of each customer delivery project, proactive and reactive
reconfiguration and customization of each system. Additional responsibilities
include system implementation, onsite and local training, and customization,
fulfilling the terms of each customer's order, and support agreement. The role
would also include testing of newly installed systems and making sure that the
delivery has been accomplished in a qualitative manner. The
Applications Engineer should: Implement and configure Seamless ERS 360 o
system in a professional way, keeping and updating each system's workings
documented and supported, and according to an analysis of customers' business
needs. This includes performing services for existing customers, identifying,
reporting, and working around system bugs, and fixing miss-configurations.
Other duties include: Aiding in the support and improvement of equipment
and systems, and redesign of existing systems to fulfil the changing needs of
customers. Responsibilities also include providing equipment functionality and
capability reports to the sales force, and acting as technical liaison to the
sales team. Responsibilities: * Manage the rollout of each new
system delivery project as it comes from Sales, including unique configuration
issues. * Manage the reconfiguration of each system as customer's needs
change. * Anticipate and prevent applications and systems failures. *
Provide onsite training to new and upgrading customers. * Provide onsite
installations testing in order to assure faultlessness of all delivered
features. * Develop and master knowledge database, and feed back
improvements to product development. * Prioritize fixes/work-arounds for new
system versions. * Analyze frequent problems and report to development team.
• Represent usability concerns in development planning. * Maintain the
Delivery specification and main requirement Specification. * Continuously
refine and promote delivery routines and services. Personal: May
require a bachelor's degree or similar in computer science and 1-2 years of
experience in the field or in a related technical area. Confident with
Linux system administration and networking as well as database queries and
maintenance. Relies on experience and judgment to plan and accomplish
goals. Performs a variety of complex tasks. A certain degree of creativity and
independent work is required. Enjoys handling customer requests and frequent
customer contact, while multitasking large and small projects.
Professional: Mandatory * Experience with hardware and peripheral
configuration. * Experience in Operating System administration desired e.g
configuration of mail systems, system installation and configuration, printer
systems, fundamentals of security. * TCP/IP knowledge, confident with
networking, switches, routers and firewalls. * Linux/Unix shell experience.
• Confident with databases; has worked in SQL with reports, backups and
replication of databases. Understands query optimization and indexes. *
Tomcat experience. * Experience in scripting in some administrative language
(Perl, a shell). * Unix text editor. Desirable: * Experience
with MySQL is an advantage. * Basic knowledge of HTML and HTTP. *
Knowledge of Java is a big plus. * Knowledge of telecom network
architecture. * Ability to do minimal debugging and modifications of C
programs.
Publiceringsdatum2007-11-16Anställningstyp/arbetstiderTills vidare. Tillträde enligt överenskommelse. Heltid. Arbetet innebär resor
inom- och utomlands.
ErsättningFast lön. Enligt överenskommelse.
KontaktDanijela Kostic, Head of Delivery and Customer Project Manager.
danijela.kostic@seamless.se .
Så ansöker duAnsökan via e-post
danijela.kostic@seamless.seFöretagSeamless Distribution AB
Dalagatan 100
113 43 STOCKHOLM Tel 08-56487800
Fax 08-56487823
Mer information på
http://www.seamless.se Jobbnummer 55305
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