Technical Services Specialist

Sungard Front Arena AB / Supportteknikerjobb / Stockholm
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We are looking for a first class troubleshooter with strong analytical skills who is service minded and prepared to communicate with our customers in a professional manner. Knowledge is a natural part of our daily work and we see problems as opportunities to learn and develop.

Job description

The main responsibility of the Technical Services Specialist is to analyze customer issues and to supply customers with expert advice and service related to the use of our software. When you become more experienced there might be opportunities to take part in customer projects.

A successful candidate has keen interest both in software/systems for trading and the Financial Markets. Although you focus on software issues you need to have or develop an understanding of how our product is used and our customer?s business.

Position requirements

You have a degree in Computer Science or Engineering or 2-3 years of experience in the financial industry or a financial software/development environment. You are fluent in both spoken and written English and have excellent troubleshooting/problem-solving and communication skills. You are a methodical and stress tolerant team player that can handle several ongoing issues.

You also need knowledge and experience in some of the following areas:
• Windows Server
• Virtual Environments
• Clustering
• Computer Networks
• Microsoft SQL Server
• Basic programming skills (eg. C/ C++/ C#/ Java / Python)

SunGard Front Arena is a leading provider of advanced financial trading software. We service a global customer base of investment banks and other financial institutions. Our business critical systems are used by traders and risk managers in the world's major financial centers. Our customers expect us to know their business, understand their requirements and provide the best possible solutions that give them an edge on their competitors.

At SunGard Front Arena we have a dynamic and international environment where you are given the opportunity to drive initiatives and influence the direction of your own development. We are passionate about our business, but we also know that work-life balance is important and that a fun workplace breeds creativity and innovation. Our office is located in newly built premises in central Stockholm.

Publiceringsdatum
2014-02-27

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2014-03-12
Klicka på denna länk för att göra din ansökan
Ange följande referens när du ansöker: 26043

Företag
SunGard Front Arena AB

Adress
SunGard Front Arena AB
Box 70351
10724 STOCKHOLM

Kontorsadress
Kungsbron 2

Övriga kontaktuppgifter
Telefonnummer: 08-454 00 00
E-postadress: front.careers@sungard.com

Jobbnummer
1792994

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