Technical Expert
Poolia / Supportteknikerjobb / Malmö
Observera att sista ansökningsdag har passerat.
Visa alla supportteknikerjobb i Malmö,
Burlöv,
Lomma,
Staffanstorp,
Vellinge eller i
hela Sverige Visa alla jobb hos Poolia i Malmö,
Vellinge,
Lund,
Landskrona,
Eslöv eller i
hela Sverige We are looking for a Technical Expert for TAC in Malmö. The position will report to the Product Support Services Manager.
Publiceringsdatum2008-07-07ArbetsuppgifterThis position is primarily responsible for the support of TAC products using in-depth knowledge of company hardware and software. This position is responsible for providing support to customers in the form of technical support, problem simulations, and product testing.
Primary duties and responsibilities will include:
• Represents the company in dealing with customers to ensure satisfaction with TAC products.
• Provides technical support on TAC products/services to internal and external customers in a timely and professional manner.
• Assumes Primary support responsibilty for one TAC core product and Secondary support responsibility at least one other TAC core product.
• Supports the launch of new products and/or technologies.
• Conducts site investigations for product deficiencies.
• Provides "Pre-sales Support" to evaluate proposed solutions, network configurations and choice of hardware, etc.
• Assists in the collection, compilation, and reporting of system problems.
• Performs laboratory simulations of reported field product problems.
• Enters details of all support activities into the Department Case Tracking System Software.
ErfarenhetYou have:
• Excellent verbal and written English communication skills including the ability to relate technical terminology to Customers, listen effectively, and solicit input from others.
• Advanced ability to use Microsoft PC Operating Systems.
• Structured technical troubleshooting skills.
• Intermediate ability to use Microsoft Office programs including Word, Excel and PowerPoint.
• Excellent organizational skills including the ability to handle multiple demands and assignments, and the ability to prioritize tasks effectively and efficiently.
FöretagetTAC is a leading provider of building environment services based on Open Integrated Systems for Building IT. This means that TAC provides added value through building environment services for indoor climate, security and use of energy, delivered with advanced technology and open integrated solutions for building automation. TAC?s customers are end users and property owners throughout the world. With over 80 years of experience in the HVAC, building automation and security arenas, TAC has over 3,700 employees worldwide with partners and branches in 75 countries. TAC?s parent company, Schneider Electric, is the world's leading specialist in power, control and building automation, with 85,000 employees worldwide and operations in 130 countries.
Arbetstider och omfattningHeltid
Så ansöker duAnge följande referens när du ansöker: MALMO112P6CL3
Ansökan sker via företagets webbplats.
FöretagPoolia
AdressPoolia
Warfvinges väg 20
10425 Stockholm
Jobbnummer 266386
Observera att sista ansökningsdag har passerat.