Service Manager to Grid Automation - Northern Europe

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Realize your potential with a world leader and take on a regional position with a large network. You will be part of the Power Grids division, which is the world's leading supplier of power and automation products, systems and service solutions for the entire value chain from power generation to the transmission and distribution of electricity. Our offer spans transformers, HV products, systems for power transmission and solutions and automation for integration and interconnecting power grids - to
enable a stronger, smarter and greener grid.

Grid Automation is a leading provider of end-to-end solutions for power transmission and distribution, from primary sensors to Station Level (OT) through to Enterprise Asset Health Center (IT), network management and utility communication technologies, micro grid, enterprise software, and related protection and control technologies.

Tasks:
As HBU (Hub Business Unit) Service Manager, your main mission will be to ensure successful implementation of the service strategy for Grid Automation in Northern Europe, to profitably achieve qualitative and quantitative targets for life cycle management, service products and solutions. You will analyze the service market potential in the region, with full focus on installed base (IB) penetration and ensure strong customer relationship management. You will support the service teams in the HBU to exceed the service targets through high performance in order to ensure high levels of customer satisfaction. You will report directly to HBU manager of Grid Automation for Northern Europe and be a member of the core team.

Requirements:
To successfully take on this position, you need the ability to manage change, set directions, and advise teams and management in a highly matrixed organization. This position also puts high demands on your strong drive, results focus, excellent communication skills, and cross-cultural effectiveness. You should also have knowledge of industry needs and business challenges of our customers, as well as knowledge of the Grid Automation business and its customer base in the region.

You hold a Master's degree in a relevant area along with a minimum of 10 years of experience from management positions. Equally important will be that you have experience working in multicultural environments and that you have proven record of developing, implementing and executing initiatives and projects. Additionally, the successful candidate will have a strong business background and experience in managing customer relationships. Fluency in English is a must, both written and spoken.

Additional information:
At ABB, you will have the opportunity to learn and grow professionally in a multi-national, multi-cultural organization, which prides itself in its commitment to safety, to its people and to be on the leading edge of technologies that power the world sustainably - now and in the future. ABB offers its employees a variety of development opportunities, both on-the-job and through in-house training programs. At ABB, you will be able to develop and grow - as a professional and as a person.

Are you ready for a new, exciting challenge? Does the above description sound like you? Welcome to apply at abb.com/careers and search for job ID SE68037844. Applications will be reviewed on an ongoing basis until April 14, 2019, so don't delay - apply today!

For further questions, please contact Recruiting Manager, Lars Wiklander, +4621-321210, or Talent Partner/Recruiter Tess Persson, +46 21 325146.

Union representatives - Sveriges Ingenjörer: Lennart Molin, +46 21 32 41 91, Unionen: Ingrid Nilsson, +46 21 32 14 66, Ledarna: Lenny Larsson, +46 21 32 85 47.

ABB strives to have a diverse and inclusive work environment and we welcome female candidates to apply.

Publiceringsdatum
2019-03-13

Så ansöker du
Sista dag att ansöka är 2019-04-14
Klicka på denna länk för att göra din ansökan

Företag
ABB Meeting Point

Kontorsadress
Mäster Ahls gata 16

Jobbnummer
4665581

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