Senior Usability Researcher
Electrolux AB / Säkerhetsjobb / Stockholm
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hela Sverige Why you should join this team
We would like you to join us as a Senior Usability Researcher for the EMEA region.
As a senior usability researcher you are responsible for the Usability testing and evaluation process used in concept and product development projects across all products lines. As a result of your analysis, you also provide structured recommendations and advice concerning users' rational and emotional needs, aiming at improving the physical and cognitive aspects of the products.
You will support and contribute to various projects and programs to create distinctive, attractive, impactful solutions that build the ideal user experience and contribute towards stronger brand loyalty.
If you are passionate about understanding consumers and creating meaningful user experiences; then this is a great opportunity for you to join our team!
Your key responsibilities will be:
• Contract external partners to execute usability tests/activities from concept development to market release.
• Conduct usability tests/activities from concept development to market release.
• Responsible for the overall usability testing planning and execution, from the creation of initial documents (brief, test script, etc.) to the presentation of the final results.
• Evaluate and secure overall quality and effectiveness of the process/external partner, and propose improvements.
• Support project teams with the development of action plans to solve and implement solutions for the problems found.
• Support and contribute to the analysis of consumer needs and test results to form a relevant understanding of users' physical and cognitive (rational and emotional) processes and requirements - and so provide structured recommendations concerning their behaviors, interpretations, emotions, mental models, etc.
• Monitor and optimize the workload of the partner and the occupancy of the laboratory, in line with projects needs and priorities.
• Evaluate the overall quality and effectiveness of the process/external partner, and propose improvements.
• Research new methods and tools to ensure the constant presence of state-of-the-art procedures in the field.
• Ensure close alignment with the other region's usability researchers.
• Act as an ambassador of the Usability / Human Factors concerns within the company, nurturing a people centric design culture, challenging constantly the project teams to excel in all product aspects related to the subject.
You will be part of the Electrolux Group Design in EMEA reporting directly to the UI Portfolio Manager.
The role is based in Stockholm, Sweden, and travel within EMEA region will be required.
Who are you?
You share our passion for sustainable living and want to help shape living for the better just like we do.
You obsess over consumer's needs and experience, enjoy seeing the positive impact your work has on consumer's just like we do.
You enjoy learning from others and help grow those in your team to achieve their best and you have a strong ability to motivate others.
You thrive in a changing, collaborative culture and you achieve results by being open to new ways of working, driving your own work and making the right decisions.
Your communication skills are excellent and you are comfortable presenting for both internal and external stakeholders.
You are a self -starter, results driven and are always striving for excellence.
You have very good project management skills, is structured and are able to plan and prioritize your work.
Education and experience
• Master degree- or higher -level qualification in a related discipline (Human Factors / Usability / Ergonomics / Ergonomics Design).
• 5+ years' experience within Usability research in multinational companies and/or agencies.
• Published and/or presented papers and articles in competency-related scientific magazines is a plus.
• Experience in ergonomics is a plus.
• Fluent English (oral & written).
Electrolux is a global leader in home appliances and appliances for professional use, based on deep consumer insight. We offer thoughtfully designed, innovative and sustainable solutions, developed in close collaboration with professional users. The products include refrigerators, ovens, cookers, hobs, dishwashers, washing machines, vacuum cleaners, air conditioners and small domestic appliances.
Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 60 million products to customers in more than 150 markets every year. In 2015 Electrolux had sales of $14.7 billion and 58,000 employees.
Publiceringsdatum2017-11-13Så ansöker duSista dag att ansöka är 2017-11-27
FöretagElectrolux AB
AdressElectrolux AB
www.electrolux.com10545 STOCKHOLM
KontorsadressSankt Göransgatan 143
Jobbnummer 3798799
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