Senior Support Lead
Hcl Technologies Sweden AB / Foto- och filmjobb / Göteborg
2026-03-24
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hela Sverige Job Description:
We are looking for an experienced ServiceNow CSM Developer with strong hands-on expertise in the ServiceNow platform and the Customer Service Management (CSM) module. The role involves developing, customizing, and integrating CSM solutions to support business and customer service operations.
Key Skills & Experience:
Strong expertise in ServiceNow
Hands-on experience with CSM module (Case Management, Accounts, Contacts, Agent Workspace)
Experience with REST and SOAP integrations
Good knowledge of JavaScript, Business Rules, Client Scripts, Script Includes
Experience with Service Portal / Customer Portal
Understanding of SLAs, workflows, and ServiceNow best practices
Good to Have:
ServiceNow CSA / CSM certification
Experience with Flow Designer and IntegrationHub
Så ansöker du Sista dag att ansöka är 2026-04-23
E-post:
sshivangi@hcl.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare HCL Technologies Sweden AB (org.nr 556955-5609)
Odinsgatan 13 Vån 5 (
visa karta)
411 03 GÖTEBORG
Jobbnummer 9817400