Senior Product Manager

Volvo Personvagnar AB / Civilingenjörsjobb / Stockholm
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Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.

We're looking for a Senior Product Manager for our Communications Platform team, responsible for defining the vision for an Mobile-first, omni-channel messaging and content platform that will improve how we connect with our customers on their day to day, allowing us to increase automation, personalisation, segmentation and reach for activation and information messaging we send to our customers, in multiple products and channels. This role is key for Commercial Digital and will enable us to solve requirements from stakeholders across the organisation, prioritise and coordinate efforts and initiatives for the Communications Platform and ensure to create and implement a strategy to increase engagement in multiple channels, generate more leads, activate and convert customers.

What you'll do
Define and communicate the vision for the communications platform shared capabilities, ensuring they seamlessly integrate and elevate the user experience
Coordinate between multiple stakeholders to balance the needs of the the team operations cover the needs of our internal customers
Serve as the bridge between product teams and business stakeholders, ensuring alignment in objectives and clarity in communication
Oversee the creation and enhancement of platform components, including API's and user facing components, such as App Inbox, Campaign templates and App banners
Prioritize internal and external user needs and feedback, ensuring the platform's base components are intuitive, responsive, and delightful in close collaboration with our UX community
Define key results for the team and success metrics for the platform, guaranteeing the growth of each effort and investment
Support the enabling of data input and output in the platform, to better leverage customer cohorts and provide measuring for activation and further investments in AI
Engage and maintain relationships with external providers for the communication solutions, getting the best of the specialised tools and partnerships
Craft and maintain a product roadmap for the foundational features, aligning with broader organisational goals and user needs
Monitor the effectiveness and efficiency of the base components, ensuring continuous improvement based on data and feedback

You and your skills
Experience in product management, ideally with platform product experience
Experience in CRM, marketing automation and large scale communication tools
Good experience handling external vendor platforms and leveraging their contribution to the product stack
Good understanding of technical platform concepts, such as API design, identity and access systems, permissions management, security, and compliance
Great understanding of user experience design and it's impact on product growth
Effective communication and collaboration skills and experience in managing and prioritising various stakeholders and their needs
Ability to grow and inspire a team towards a shared vision
Business mindset with a focus on data-driven decision-making

Location
Stockholm or HQ Gothenburg.

Ersättning
Undefined

Så ansöker du
Sista dag att ansöka är 2024-01-13
Klicka på denna länk för att göra din ansökan

Arbetsgivarens referens
Arbetsgivarens referens för detta jobb är "68709-42123528".

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Volvo Personvagnar AB (org.nr 556074-3089), https://www.volvocars.com/

Arbetsplats
Volvo Car Corporation

Kontakt
Jonas Berglin
+46 31590000

Jobbnummer
8329438

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