SaaS Enablement Architect, Development Support & Execution ( 174
Ericsson AB / Datajobb / Sundbyberg
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hela Sverige Introduction to DU IT & Cloud Operations:
DUIC Operations is a sub-unit within Development Unit IT & Cloud and responsible for the Development system and ICT Environment (continuous analysis, delivery & deployment, DevOps and SaaS WoW, common development, test and continuous integration environment on cloud and test environment OPEX & CAPEX), Capability Management (Site Strategy & Execution, Workforce planning, DU Capability management and P+), Performance Management & Quality (overall long-term objectives, target process, Compliance Management and Operational Development), Product Packaging, DU wide strategic programs and communities of practice throughout the DU.
DUIC Operations is a sub-unit within Development Unit IT & Cloud and is responsible for the development system (continuous analysis, delivery & deployment, DevOps and SaaS WoW), common development, test and continuous integration environment on cloud, test environment OPEX & CAPEX investments, site and supplier strategy, performance & quality management, overall long-term objectives, target process, DU wide strategic programs, product packaging, operational development and communities of practice structure.
As SaaS enablement Architect, you will report to the Head of Customer Experience within DUIC Operations and you will be responsible for establishing the proper link between SaaS Business Strategy, SaaS ability of products and generic SaaS functions. You will interface and work with relevant units including CSI, S&T, Group Function Technology and PDUs.
Your unit will contribute to enable to Customer Experience unit in achieving:
Align & Prioritize Focus Areas & Initiatives within the domains of Serviceability, Customer-Near Development and User Experience
Implementation of SAAS common tooling
Improve the feedback loop with the customer in promoting experiences in customer projects
Customer Experience Culture Development and Awareness
WoW and promote a consistent approach to Customer Experience practices
DevOps User Experience and User Journeys across BICP and BICS
Set cross-unit forums to increase expertise amongst PDUs, CSI and MS organizations
Share progress and key projects involvement
Support "Closing the Gap" between BICP and BICS (Dev + Ops)
Experience and Critical Competence:
We are looking for a strong and passionate leader, capable of operating in a very dynamic environment and passionate to enable the best end-user experience.
We value:
Solid experience of product development, R&D Operations, Product Delivery.
Experience in directing and executing R&D strategy, especially in developing DevOps methodologies and working with SaaS environment.
Experience and proven track record in initiating and leading change and improvement programs across global R&D organization.
Passionate for Software development culture with the end user mindset.
Value and drive collaboration between units.
Leadership & Behaviors:
We are looking for a leader with the ability, ambition and passion to lead in a rapidly changing environment. As a member of the Customer Experience Unit you are passionate about leading and developing people, empowering teams and driving outstanding team performance. As a leader in our organization you live our values, are customer oriented and have the passion to drive our business towards success. We value:
Track record of leading under ambiguity
Ability to drive for efficiency while supporting business needs
Track record of continuous learning and growing talent
Ability to create a collaborative environment and generate trust among our stakeholders
Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles.
Publiceringsdatum2017-03-16Så ansöker duSista dag att ansöka är 2017-03-31
Klicka på denna länk för att göra din ansökanFöretagEricsson AB
AdressEricsson AB
KI/EAB/DKG/DA
17281 Stockholm
KontorsadressKistagången 6
Jobbnummer 3378381
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