Returns Manager

NA-KD / Inköpar- och marknadsjobb / Göteborg
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Do you want to be part of a revolutionary e-commerce brand, that works with worldwide fashion and social media icons and has over 2 million global fans?

The team at NA-KD consists of highly experienced professionals who live and breathe online fashion with a global outlook. At NA-KD you get an inspiring, fast-paced, exciting and ever-changing environment where you will find unlimited opportunities and a chance to share the growth of the business. If reading this gets your blood pumping, this is the place for you to find the next step in your career.

Returns Manager

As the Returns Manager/Analyst you will be working closely with Buying, Operations, Finance and Business Intelligence team and report to our CPO. You appreciate the value of process but can be flexible in a fast paced, start-up environment when the conditions call for it. Ideally you have an academic background in engineering or data science.

Responsibilities

• Responsible for analysis, benchmarking and overall optimization of the customer returns process
• Ensures that the returns performance is closely monitored in all top markets and relevant actions are taken involving stakeholders
• Identifies quick wins which will make returns process even smoother for the customers and financially efficient for the company
• Ensures that the relevant KPIs are in place and project/department milestones/goals are met and adhering to approved budgets

Qualifications and Skills:

• 3 years experience in the e-commerce operations. 1 year supervisory experience is also required
• Analytical expertise in data interpretation
• Extensive knowledge of department processes
• You have strong understanding of core priorities, KPI's and underlying dynamics
• Effective communication skills in English, ability to understand and translate business and user requirements across teams and senior leadership

A positive attitude, honesty, and humility are characteristics we value highly.

If you feel that you are the right person for the job and meet the demands stated above, please send your applications.

Location: Gothenburg, Sweden

About NA-KD.com

NA-KD.com launched in January 2016 and has established itself as one of the fastest growing fashion e-commerce brands. The website has monthly over 12 million visitors and the brand NA-KD is one of the fastest growing in social media with over 2 million global followers. NA-KD.com has delivered to customers in over 170 countries and ships every month to more than 100 countries. The majority of the sales comes from NA-KD.com and in-house brands such as "NA-KD Trend" and "NA-KD Boho". The brand NA-KD is also represented by over 600 retailers across the globe and is listed on marketplaces such as Zalando and ASOS. (http://www.na-kd.com/) (http://www.na-kd.com/) www.na-kd.com (http://www.na-kd.com)

Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse

Publiceringsdatum
2019-06-05

Ersättning
Lön enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2019-11-22
Klicka på denna länk för att göra din ansökan

Kontakt
Sylwia Wennberg syl.wennberg@na-kd.com

Företag
NA-KD

Adress
NA-KD
Gamlestadsvägen 4 B15
41502 Gothenburg

Kontorsadress
Gamlestadsvägen 4 B15, Gothenburg

Jobbnummer
4819023

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