Regional Business Systems Support Specialist - Europe
Xylem Water Solutions Global Services AB / Datajobb / Sundbyberg
2025-09-12
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hela Sverige Regional Business Systems Support Specialist - Europe
Are you passionate about systems, data, and helping teams succeed? Do you enjoy working in the details, supporting others, and driving improvements through technology?
We're looking for a Regional Business Systems Support Specialist to support the Water Solutions Services (WSS) business across Europe, with a focus on our dewatering, rental, and service operations. You'll be the go-to person for helping teams use our business systems for instance, Salesforce, ServiceMax and Microsoft Dynamics - more effectively to support sales, service, and operations.
In this role, you'll work closely with local and regional sales and service teams to provide system training, first-line support, and project involvement. You'll also play a key role in ensuring data quality, driving business systems adoption, and enabling better decision-making through accurate reporting and insights.
This is a hands-on role - perfect for someone who loves systems, is naturally organized, enjoys solving problems, and wants to make a real impact in how we work across countries in Europe.
Responsibilities
• Support day-to-day users of Salesforce, ServiceMax, and Dynamics across multiple European countries
• Deliver training and onboarding for new users, especially sales leaders and rental/service teams
• Help teams work smarter with CRM - follow up on leads, monitor pipelines, and support proactive sales
• Ensure data accuracy and help clean up and maintain high-quality data across platforms
• Assist in project rollouts of CRM/SMS/ERP tools in new countries or functions
• Build reports and dashboards that provide clear business insights to support sales and service
• Act as a super user and first point of contact for system-related questions
• Collaborate across countries and functions to ensure we're aligned and working efficiently
Who You Are
• You enjoy working with systems and data - and you're not afraid to get into the details
• You're structured, organized, and like having things done right
• You're a great communicator across borders and cultures
• You're happy supporting others - and you're patient when explaining how systems work
• You care about the business, not just the tools - you want to help drive real results
Your Background
• Experience working with CRM or ERP platforms like Salesforce, ServiceMax, or Microsoft Dynamics. Experience from Power BI is a plus.
• Understanding of sales, service, or rental operations - ideally in industrial or technical settings. Knowing Xylems product portfolio is a plus.
• Strong project coordination or administrative experience related to business systems
• Excellent communication skills in English; other European languages are a plus
• Comfortable analyzing data, building reports, and working with users at different levels
• Prior experience in an internal sales/service support, business analyst, or "super user" role is a strong plus
Så ansöker du Sista dag att ansöka är 2025-10-12
E-post:
recruiter@xylem.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare Xylem Water Solutions Global Services AB (org.nr 556782-9253)
Gesällvägen 33 (
visa karta)
174 53 SUNDBYBERG
Jobbnummer 9505954