Planning & Customer Service Manager
Sandvik AB / Administratörsjobb / Sandviken
2024-09-24
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hela Sverige Are you ready to take on a central role in our global value chain? At Rock Tools, part of Sandvik Mining and Rock Solutions, we're now looking for a dynamic Planning and Customer Service Manager - someone to transform customer needs and forecasts into the most efficient production planning possible.
Some words about us
Our mining and rock excavation solutions are based on years of research, experience and customer feedback, and with a unique combination of strength, hardness and resilience, our products can tackle even the most demanding applications. Join us and be a part of a team that values customer focus, inclusion, agility, and learning! Read more at rocktechnology.sandvik.
Your mission
In this role, you're responsible for our Planning function, working with the goal of optimizing the replenishment of our stock points in close collaboration with production management, global planning, regional teams, and our purchasing department. You also manage our Customer Service function for Rotary - the first point of contact with Sandvik's regional teams and customers - where the team is responsible for order reception, shipments, handling returns and stock transfers.
Together with relevant functions, you deliver long-term volume plans, develop short-term detailed plans for production flows, and coordinate and develop production flows with departments such as production, warehousing, purchasing and global planning. Naturally, this includes analyzing production capacity to identify improvement opportunities. To stay two steps ahead, you and your team manage deviations and propose actions to minimize their impact on delivery precision, production, and in addition, participate in in- and out phasing of products, and lead and participate in projects aimed at improving planning processes and systems. As digitalization is high up on our agenda, you drive the implementation of digital solutions and automation.
You're based at our production site in Sandviken, Sweden.
Your profile
We're looking for a leader with expertise in planning and experience of driving development of planning processes and tools within the manufacturing industry. You have experience with SAP S/4HANA and a deep understanding of relevant processes, materials, and market needs. Your experience is backed by a relevant university degree in a field such as engineering, logistics, industrial economics, or supply chain management. As we work locally and globally, you need skills in both Swedish and English.
We highly value your personal qualities, characterized by great problem-solving skills and an analytical toolbox. As a true collaborator, you effectively interact with other teams and guide the way forward with multiple organizational counterparts. The knowledge, interest, and drive to take on the digitalization of your area of operations and create conditions for data-driven improvements are key traits to thrive in this role. With your good communication and initiative skills, you can lead, motivate, and inspire employees, and your leadership includes setting, communicating, and following up on clear goals.
Our culture
Our role is clear - through every action, every day, we make the shift and advance the world through engineering. We believe in an inclusive, equal and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results. Add fair and rewarding benefits, as well as many different career options. Are you intrigued? Visit our website, LinkedIn or Facebook page to get to know us further.
Contact information
For further information about this position, please contact Frida Edler, recruiting manager at +46 (0) 70 285 86 61, or
frida.edler@sandvik.com.
We've already decided on which advertising channels and marketing campaigns we wish to use, and respectfully decline any additional contacts in that matter.
Union contacts - Sweden
Cecilia Mickelsson, Unionen, +46 (0)70 616 90 89
Erik Kjerf, Akademikerföreningen, +46 (0)70 616 36 72
Linda Adamsson, Ledarna, +46 (0)70 616 03 10
Fredrik Håf, IF Metall, +46(0)26-26 22 28
Recruitment Specialist: Gustaf Sjögren
How to apply
Send your application no later than October 8, 2024. Click apply and include your resume and cover letter in English. Please note that we don't accept applications by e-mail. Job ID: R0071397.
As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.
To learn more about our recruitment process, please visit our career site or contact HR Services at
hrservices.sweden@sandvik.com.
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. In 2023, sales were approximately 66 billion SEK with about 17,000 employees.
Så ansöker du Sista dag att ansöka är 2024-10-08
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Sandvik AB (org.nr 556000-3468)
Södra Järngatan 1 (
visa karta)
811 33 SANDVIKEN
Arbetsplats Sandvik Mining and Rock Solutions - Sandviken
Jobbnummer 8917149