Operations Manager to Afound

H & M Hennes & Mauritz Gbc AB / Datajobb / Solna
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Does fast-paced and changing digital environment motivate you? Are you a dedicated go-getter with a passion for business? Then this is the opportunity for you!
About us
Afound is a marketplace for unbeatable deals and new ways of shopping more sustainably, powered by H&M group. Our vision is to become the leading marketplace for deals within circular fashion. We want to give fashion new life by offering unbeatable deals without producing any new materials.
Afound is a newly started company with a unique business model so we are constantly improving how we work to be faster and better between Tech, Business and our Partners.
We are looking for
We are looking for a person with strong leadership, management and communication skills that will be responsible for the operations of our tech platform. We want a manager with a broad knowledge in Tech, a deep interest in our business, and a strong drive to improve and protect our customer experience. Do you enjoy being a people's person in an IT context? Grease in the machine and communications channel? Do you like keeping an eye on what's coming and what's hurting?
Your role will be to ensure that the tech platform continuously delivers business value to support sales both online and in our physical stores and that any deviations can quickly be mitigated. You will act as the oil in the machinery and the communication channel when we have challenges.
Overall role
You will be responsible for the operational side of our tech platform which is closely connected to the continuous development and the processes supporting it. In essence learning what works and what doesn't. Working to implement new tools or processes to make sure we can deliver fast and with quality. Making sure we know the health of our systems and what the customer is experiencing. Ensuring priority on issues and challenges from an operational perspective to secure a sustainable business and a sustainable tech delivery.
To succeed we believe you are inspired by direct and hands on management and project management to achieve goals. Your own initiative and results will have a great impact. In this role, you can make a difference both short and long term!
Your responsibilities
Responsible for the operational side of the Afound tech delivery
Plan and follow up delivery KPI:s according to business and tech agreements
Manage deviations from agreed service targets
Be part in transforming from traditional application operations to devops
Constantly improve established ways of working between vendors and other parts of Afound

Your skills
Strong Leadership and management skills
A people's person with ability to lead and/or be part of cross functional teams
Experience from roles such as Devops-manager, Project Manager or System Responsible
Retail experience and preferably marketplace experience
An entrepreneurial mindset making things happen - on time and on budget, but finding ways to achieve goals faster and in new ways when needed
Good communication skills in English, both written and spoken

We offer
We offer an entrepreneurial and challenging work environment where personal leadership play a big part in everything we do. We offer the opportunity to be part of building something completely new within the retail market and with our partners that are leaders in their specific area on the market.
We have a flexible attitude and we value an entrepreneurial spirit and we want every employee to take ownership of the brand success. We believe that a fun working place generates great results. Being part of building something new requires hard work, ability to take independent actions and feeling comfortable with uncertainty, but it also means a great possibility to impact and influence the brand. Take the chance to give your career a new life out of the ordinary!
The role is located in Stockholm, but you will have to be able to do some limited travelling.
For questions, contact Christian Wahlström at christian.wahlstrom@hm.com.
We review applications continuously, please apply with cv and cover letter as soon as possible but at the latest 14th of November.
Who we are
Each Afounder at our company is an essential part of the team. We offer you a strong company culture and an open environment where you can make a difference.
Afound is a part of New Business in the H&M group. New Business currently consists of six separate brands: COS, Monki, Weekday, H&M Home, & Other Stories and Arket. Each brand has its own management team that sets the strategies and manages operations to ensure growth and profitability through colleagues, best customer offer, efficiency and expansion. New Business is also actively working with various development projects to add new business to the H&M Group portfolio.

Publiceringsdatum
2019-10-24

Så ansöker du
Sista dag att ansöka är 2019-11-14
Klicka på denna länk för att göra din ansökan

Adress
H & M Hennes & Mauritz Gbc AB
Evenemangsgatan 21
16956 SOLNA

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
H & M Hennes & Mauritz Gbc AB (org.nr 556070-1715)
Evenemangsgatan 21 (visa karta)
169 56  SOLNA

Arbetsplats
Afound

Jobbnummer
4882515

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