Norwegian-Speaking Service Expert for leading white goods compan
MultiMind Bemanning AB MultiMind Bemanning AB / Maskiningenjörsjobb / Stockholm
2018-10-02
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On behalf of our client, a world-leading white goods company, MultiMind is looking for a Service Expert. Our client produces refrigerators, freezers, washing machines, dryers, microwaves, stoves, cooker hoods, and ovens. The company employs over 70,000 people worldwide, and this position sits at the Nordic HQ in Stockholm.
The job As a Service Expert you will be the go-to for service technicians, who are visiting customers to repair products in their homes. You primiary tasks will be to help them solve technical issues.
You key responsbilities include:
Technical support via the phone and email to Service Technicians, who are on assignment at the end-customers, fixing products.
Support of administrative systems, where service orders, orders of spare parts and product changes are registered
Support to the Customer Contact Centre, when retailers call in with problems of technical character
Review of claims and requests of product changes
Official contacts
Various ad hoc tasks
The profile
If you speak and write Norwegian and have profound knowledge of electrics, then we would like to hear from you. More specifically, we are looking for someone with:
Fluency in Norwegian, both written and spoken, and working proficiency in English
Basic skills in electrics
Experience working as a service technician or acquired similar knowledge in other ways
Experience using computer and phone in relation to work, including experience with the Office package
Strong relationship-building skills
Merits
Experience with customer service
Swedish or other Nordic languages
Experience with SAP or similar integrated ERP system
Interested? If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.
Employees at MultiMind are entitled to: Employment terms according to the collective agreement in terms of salary, vacation, statutory pension contribution, sick-leave entitlements, parental leave and overtime compensation.
A dedicated Staffing & Recruitment Manager that continuously monitor your career development and ensures good work conditions.
Participate in fun activities and events.
Generous preventive health care through beneficial discount on gym membership
Varaktighet, arbetstid
Heltid 6 months consultancy assignment with great possibility for recruitment afterwards
Publiceringsdatum2018-10-02ErsättningEnligt avtal
Så ansöker duSista dag att ansöka är 2018-11-30
Klicka på denna länk för att göra din ansökanKontaktAnn-Sofie Pagh +46 708 15 27 99
FöretagMultiMind Bemanning AB MultiMind Bemanning AB
AdressMultiMind Bemanning AB MultiMind Bemanning AB
Kungsgatan 66
11122 Stockholm
KontorsadressKungsgatan 66
Jobbnummer 4379727
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