Information Coordinator to Klarna's Collection Department
Klarna AB / Butikssäljarjobb / Stockholm
Observera att sista ansökningsdag har passerat.
Visa alla butikssäljarjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Klarna AB i Stockholm,
Uppsala eller i
hela Sverige Do people usually tell you that your enthusiasm rubs off on others? Do you have a passion for linguistics? Do you work best juggling different tasks at the same time? Great! Then you should keep on reading.
You will be a part of the Collection Training & Quality team, whose focus is to provide every agent at Collection with the best opportunities to perform at their best. The team does this by taking care of education and quality assurance.
Your main focus will be to make sure that everyone at Collections has the correct information needed to provide excellent case handling and consumer communication. You will be responsible for the newsletter, reports, English translations and reviews.
On a minor scale, you will also be responsible for the monthly quality assurance of our communication towards UK consumers, together with the evaluation of the results, feedback to the team manager and agents, as well as developing coaching plans. You will work closely with the UK Collection operational team and help to secure top quality in all consumer interactions.
Who you are...
You have strong written and oral communication skills and are down to the point. You have a strong track record of independent work and challenging the status quo. You can effortlessly work and communicate with anyone, from agents to managers. You have a clear understanding of how to make information understandable, clear and structured appropriately for different channels. You are an analytical problem solver with high ambition who enjoys working under pressure in a high paced environment.
You are well experienced in working with Excel and your English communication skills are beyond excellent.
If this sounds like the perfect fit for you, please send us your application in English as soon as possible, but by no later than 2017-10-26. Selection and interviews will be held continuously.
Location
Stockholm
You have strong written and oral communication skills and are down to the point. You have a strong track record of independent work and challenging the status quo. You can effortlessly work and communicate with anyone, from agents to managers. You have a clear understanding of how to make information understandable, clear and structured appropriately for different channels. You are an analytical problem solver with high ambition who enjoys working under pressure in a high paced environment.
Klarna was founded in Stockholm 2005 with one mission: to make it easier for people to buy online. Today, Klarna is one of Europe's fastest growing companies. In 2014, Klarna merged with SOFORT and created Klarna Group. Klarna Group has about 1400 employees within 18 markets - and we keep on growing.
Publiceringsdatum2017-10-09Så ansöker duSista dag att ansöka är 2017-10-26
Klicka på denna länk för att göra din ansökanFöretagKLARNA AB
AdressKLARNA AB
Sveavägen 46
11134 STOCKHOLM
KontorsadressSveavägen 46
Jobbnummer 3739852
Observera att sista ansökningsdag har passerat.