Expert User Servicenow
Scania CV AB / Datajobb / Södertälje
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hela Sverige Scania is currently undergoing a transformation from being a provider of trucks, buses, and engines to offering complete and sustainable transport solutions. People Business Service & Support Sweden is part of People & Culture (P&C), and we are a team of approximately 120 colleagues providing HR-related services to Scania's managers and employees.
About the team:
We are a dynamic department consisting of over 20 colleagues, responsible for the HR systems used within Scania's organization in Sweden. Our task is to maintain, implement, and support the portfolio to meet current and future needs. We focus on business-driven development and actively work to transform business needs into IT requirements. We are now seeking a dedicated Expert User for ServiceNow to strengthen our team.
Your Role
As an Expert User, you will be the primary advisor, playing a pivotal role in designing, implementing, and optimizing solutions in ServiceNow in Sweden.
Your responsibilities include specifying requirements, testing new flows and modules within ServiceNow, creating reports and dashboards and participating in ServiceNow-related projects and initiatives. You'll collaborate closely with our ServiceNow Product Owner and other colleagues both in Sweden and globally and be involved in educating and engaging in dialogue with business.
Your role also extends to staying updated on platform trends, being responsible for documenting the system, administration and maintenance of ServiceNow and leading the work on incident management.
Your Profile:
We are seeking an organized, meticulous individual with a structured approach to work. You're great at improving and optimizing processes, taking initiatives, and leading your own work. Analytical thinking is crucial, along with the ability to handle overarching requirements and details. A business-oriented mindset and understanding of how IT solutions impact the company's operations and results are also important. We also value your ability to share knowledge and communicate effectively.
Key requirements
• Understanding of how ServiceNow or similar HR Case Management systems operate.
• Analytical ability to identify the root cause of problems and find solutions in ServiceNow.
• Resourceful with a proactive and structured approach.
• Collaborative and communicative.
Questions about the role
Please contact HR systems Manager,
jacob.krafft@scania.com.
#LI-Hybrid
If you are ready for a challenge and want to be part of Scania's transformation, apply now to become our next Expert User ServiceNow!
Please send us your CV and cover letter no later than January 16th .
Så ansöker du Sista dag att ansöka är 2024-01-16
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Scania CV AB (org.nr 556084-0976),
https://jobs.scania.com/job/S%C3%B6dert%C3%A4lje-Expert-User-Servicenow-151-38/1018866501/ 151 87 SÖDERTÄLJE
Jobbnummer 8349978
Observera att sista ansökningsdag har passerat.