ERP Support specialist
Roi Rekrytering Sverige AB / Kundservicejobb / Malmö
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hela Sverige Are you a service-minded doer with a passion for ERP systems? Are you looking for a new challenge within an international environment? At Polypeptide group you will be a part of a global company that wants to make a real difference to world health. We offer a professional and enthusiastic working environment with people from diverse backgrounds.
We are now looking for an ERP Support specialist to join our team in Malmö.
About the position
In the era of digitalization, PolyPeptide is now expanding its Global IS/IT capabilities by strengthening the Global Business Applications team with a 2nd line ERP technician. As such your primary focus will be to manage support tickets for our Global Business Applications. The majority of this work is related to our ERP system, Dynamics AX, but you will also be involved in supporting other applications. Occasionally you will also assist the team of Solution Managers with application development work, testing, and documentation.
The ServiceDesk and our 2nd line support is a central point of contact for the business. We are continuously engaged in supporting end users with our expertise - both solving incidents that may occur but also working with Service Requests and guidance for end-users. PolyPeptide is a global organization, and you will be working with people located on the West Coast of the US, through Europe, to Mumbai in India.
You will belong to the ERP & Application Services department where you will have much interaction with Solution Managers. You will also be working closely with the ServiceDesk and the 1st line of support. The position is located in Limhamn, Malmö.
Expected experiences and qualifications:
We believe that the right candidate can tick off the below qualifications:
A couple of years working with ERP systems (Dynamics AX or Dynamics 365), either as a skilled end-user, superuser, or in a support function
Experience from working in a ServiceDesk tool with Incidents, Requests, and Changes
Experiences from working in a multi-site environment.
Excellent communication skills in English, both oral and written
To be successful in this role we also believe that you identify yourself with the below personal characteristics:
A service-minded person with a positive "can-do" attitude
A good team player that shares your expertise and ask for help when needed
A person with good communication and relationship building skills
A structured person with good multi-tasking capacities
About PolyPeptide Group
The PolyPeptide Group is a privately-held Contract Development & Manufacturing Organization (CDMO) that focuses on GMP-grade peptides for the pharmaceutical and biotechnology markets. We are constantly growing and developing our organization today employing approximately 1000 employees at our six GMP facilities in France, India, Belgium, Sweden, and the USA. The Group manufactures over one-third of all approved peptide drug substances in the world. As part of this process, we provide our employees with a dynamic and stimulating workplace with great opportunities to grow. Without the competence and commitment of our employees, our long-standing success in this highly competitive business would not have been possible. The people working at PolyPeptide are the key factor in our success.
For more information, please visit
www.polypeptide.comApplication
Please, send in your resume to us before the 4th of April. You apply via "Sök tjänst". We do not accept applications via email.
For questions related to the recruitment process please contact recruiter Lisa Alsterberg at
lisa.alsterberg@roirekrytering.se.
Applications will be evaluated on a continuous basis.
We look forward to your application!
Publiceringsdatum2021-03-18Så ansöker duSista dag att ansöka är 2021-04-04
Klicka på denna länk för att göra din ansökanFöretagRoi Rekrytering Sverige AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Roi Rekrytering Sverige AB (org.nr 556742-3248)
216 13 LIMHAMN
Arbetsplats PolyPeptide Group
Jobbnummer 5638095
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