English Speaking Customer Adviser
Lenson AB / Butikssäljarjobb / Stockholm
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hela Sverige Visa alla jobb hos Lenson AB i Stockholm We are currently looking for an enthusiastic and professional Customer Adviser with excellent English and Swedish skills to join our friendly customer service team.
As a Customer Service Adviser, your main responsibilities will involve:
• Engage with customers in telephone calls, emails, chat and social media.
• Respond to customer emails through written communication.
• Evaluate the customers? circumstances by asking effective questions.
• Listen and understand what your customer is telling you, assess the circumstances and reach an outcome which is best for both the customer and the business.
• Follow set guidelines and procedures when dealing with customers.
• Deal with every customer in an appropriate, courteous and professional manner
What you'll need to succeed:
You will need a friendly and outgoing personality who genuinely enjoys dealing with people. You must demonstrate good attention to detail and have the ability to work under pressure. An excellent professional telephone manner is essential for the role as is a passion for doing a good job and providing an excellent service to customers. As well as professional experience, you will show a professional attitude to your work.
If you have the above and are ready for a new career, please apply because we want you on the team!
Salary and Hours
For the role of Customer Adviser, you will work Monday to Friday from 08.15 until 17.00 and the entrance salary is 21.000.
About Lenson:
Lenson is one of the leading online retailers in Europe within contact lenses, sunglasses and prescription eyewear. Lenson was founded in Sweden 2004 and has since then grown to operate in ten countries. The head office is situated in Stockholm. During the years Lenson has been awarded ?Best e-commerce of the year? seven years in a row since 2007 and also, three years in a row, got the award ?DI Gasell? for fast and healthy growth. Since 2012 LensOn is part of MyOptique Group Ltd, the European leader in the growing online optical segment with a full offering covering all three major segments in the eyewear market (prescription glasses, sunglasses and contact lenses). Other companies in the group are Sunglasses Shop, 4Care, Eyewear Brands, Glasses Direct and MyOptique.
We look forward to hearing from you!
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-04-07ErsättningFast månads- vecko- eller timlön
FöretagLENSON AB
AdressLENSON AB
Box 30203
10425 STOCKHOLM
KontorsadressWarfvinges väg 32
Stockholm
Övriga kontaktuppgifterTelefonnummer: 08-545 54 705
Faxnummer: 08-54550926
E-postadress:
work@lenson.com Jobbnummer 2769321
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