Digital Product Owner Salesforce Platform
Volvo Business Services AB / Datajobb / Göteborg
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hela Sverige Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
As a Digital Product Owner, you will work closely with digital product managers, solution engineers, UX designers, data analysts and stakeholders, to continuously improve our products and the user experience. You will take ownership of the digital product and as a champion of the product vision and your team, you will turn the roadmap into deliverables and secure the alignment with the overall product strategy and product vision.
Together with your colleagues at VFS and in the broad cross-functional network at the Volvo Group, you will take responsibilities in the following areas:
• Support the team in creating product specifications in the form of user stories with acceptance criteria, to ensure the stable team have all required information to deliver the desired outcome.
• Lead the product discovery process for assigned capabilities (including requirements gathering, design and scoping) in collaboration with the digital product manager, data analysts and engineers.
• Ensure that proper analytics, tracking and data collection mechanisms are in place to understand user behaviours and//or product performance. In order to measure the product effectiveness, user satisfaction and value
• Work with other parts of the organization as and when necessary to ensure the expected outcomes are achieved and measured. Manage coordination/interaction with other stable teams
• Owns team development to secure the team long and short-term plans for proper capacity and competence.
• Continuously reviewing the live product to identify areas for improvement and any deviations from the expected experience.
• Interact closely with business stakeholders, across multiple departments and countries
• Ensure digital products/applications/solutions fulfill all legal, compliance and security demands, including internal audit requirements and SLA's towards the users
Your future team
You will report directly to the Director Digital Delivery Area Engagement. Digital and IT is the engine of the VFS business, and we continue our strategic journey to further improve performance and to deliver the best customer experience in the industry. In this exciting environment, we are focused on Digital Innovation to meet the demands of our customers in an increasingly digitalized world.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, we believe it is the right mindset that will make a difference at VFS. If you want to help create a highly engaged team to work on the latest technology and agile ways of working, driving the digital footprint for VFS, then we would welcome you to apply for this role.
Qualifications likely required to be successful in this role include:
• Salesforce knowledge and experience, including mandatory certifications in Admin, Sales and Service Cloud
• Hands on experience within the customer engagement domain
• Experience in indirectly leading a team
• Excellent stakeholder management and communication skills
• Strong structuring and organizational skills
• Ability to present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats using storytelling and logical arguments.
• Financial Services industry experience is favourable.
• Experience working in an agile set-up, using DevOps or similar.
• The skills to identify risks and impacts regarding the functional solution from a business analysis perspective to propose changes in business processes, IT implementations and/or operations when necessary
• Proficiency in English which enables you to take part in international projects
• A university degree in Computer Science, Systems Engineering, Business Analysis, Finance or similar.
• Availability to travel internationally
Ready for the next move?
If you want to make a real impact in your career, Volvo Financial Services is where you want to be. We look forward to meeting you. We'll discuss how we can help each other on our journey together.
We value your data privacy and therefore do not accept applications via mail.
At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers' evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.
Ersättning Undefined
Så ansöker du Sista dag att ansöka är 2025-04-13
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "19671-43276166".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
Arbetsplats Volvo Group
Kontakt Khosro Panah
+46 739029269 Jobbnummer 9251867
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